Job Description

IT Support Engineer Responsibilities

Install and configure Hardware, software, networking and computer systems.

Troubleshoot and resolve issues with software or hardware and basic networking issues

Clients through steps to help them resolve their technical problems mails /outlook/Printer

Maintain procedures and reports that provide technical support to the entire organization.

Analyze records and logs to spot underlying trends and potential issues.

Support the implementation of new solutions or applications.

Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.

Trouble Shooting experience on Mail Client Outlook is MANDATORY

Working knowledge of PC and operating systems and Microsoft Office Applications

Install and maintain hardware, software, and other equipment to meet client requirements, routinely observe operational performance, and install security patches and updates when necessary.

Troubleshooting issues related to standard office softwares (MS Office Word, Xls, PowerPoint etc.) and internet client

Remove virus from respective desktop / laptop with the antivirus software updates.

asic Qualifications

Bachelors degree or equivalent combination of education and experience

Experience working with computer hardware for installation and upgrades

Experience working with software installation/upgrading procedures

Experience working with file and system maintenance procedures

Utilizes standard corporate tools to record change and problem activities for tracking purposes.

new solutions or applications.

Required Candidate profile

Any Technical Degre

Any Relevant Technical Courses / A+ or equivalent

Good experience in IT(Relative management)

Good level of written and verbal communication

Ability to work independently as well as work well in a team environment

Male candidates only

Good Communication preferred

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Expertia AI Technologies