Job Description

Deliverables / Responsibilities

2 - 8 years of experience

Diploma or Degree with good communication skill

Good understanding of work/ support environment

Good experience on installation and troubleshooting of desktops/ laptops, printers and Servers

Good experience on installation of Windows OS and MS- Office 365

Knowledge of Windows Domain, NAS, Firewall and DNS

Installation and troubleshooting of Antivirus software

Good knowledge on outlook client

Troubleshooting, Diagnosing malfunctions in the operation of IT hardware and software

Maintain all the assets and update asset database at regular intervals

Provide regular technical support for desktops, laptops, printers, and peripherals,

Provide regular technical support for Operating systems, mail support and basic network support / troubleshooting

Troubleshooting LAN / VPN issues for clients

Close all assigned tickets in ticketing system within SLA

Follow IT policies and procedure to execute daily work.

Desired Candidate Profile

Type: IT Services & Consulting

Department: Engineering - Hardware & Networks

Employment Type: Full Time, Permanent Role

Category: IT Network

Education

UG: Diploma, BCA & B.Tech/B.E

PG: Post Graduation Not Required

Job Types: Full-time, Permanent

Pay: ?16,000.00 - ?32,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Ability to commute/relocate:

Perungudi, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Why you choose this role? When will you be available to join? What is your salary expectation?
Work Location: In person