Job Description

JOB TITLE - Desk Support Engineer


LOCATION - Sector 5 , Salt Lake


SHIFT TIMINGS - 1:15 PM to 10:30 PM IST


WEEK OFF - Saturdays and Sundays


EMPLOYMENT TYPE - Full Time


ANNUAL CTC OFFERED - 5-8 Lacs



JOB OVERVIEW -



Pertaining to this role, we are looking for a Desk Support Engineer to be responsible for designing, implementing, monitoring, and managing the local and wide area networks of the organization to ensure maximum uptime for users. The role can include designing system configurations, documenting, and managing the installation of a new network, and maintaining and upgrading existing systems as necessary. You will supervise the implementation and maintenance of our company's computing needs. The successful candidate will have improved skills, a proven professional experience, and a detailed knowledge of industry's best practice processes.



JOB DESCRIPTION: -



? Thorough Windows Server knowledge in installs & migrations, Microsoft (Microsoft servers, Office 365 migration, Windows Server advanced knowledge, general IT knowledge).


? Good understanding of networking & networked devices in a live networking environment, understands DHCP, WIFI Networking all too well.


? Good understanding of hardware specification and purchasing related to standard IT or Microsoft products such as anti-virus, Windows PC's, all licensing on Business PC Users, etc.


? Designing and implementing new network solutions and/or improving the efficiency of current networks


? Installing, configuring, and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP.


? Procuring network equipment and managing subcontractors involved with network installation.


? Configuring firewalls, routing, and switching to maximize network efficiency and security.


? Maximizing network performance through ongoing monitoring and troubleshooting.


? Arranging scheduled upgrades.


? Investigating faults in the network.


? Updating network equipment to the latest firmware releases.


? Reporting network status to key stakeholders.


? Nice to have ITIL certification or similar IT Certification.


? Must be in a customer-facing IT Support role for minimum 1 year Manage information technology and computer systems.


? Plan, organize, control, and evaluate IT and electronic data operations.


? Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance.


? Design, develop, implement, and coordinate systems, policies, and procedures.


? Ensure security of data, network access and backup systems.


? Act in alignment with user needs and system functionality to contribute to organizational policy.


? Identify problematic areas and implement strategic solutions in time.


? Audit systems and assess their outcomes.


? Preserve assets, information security and control structures.


? Handle annual budget and ensure cost effectiveness.


? Maintains information technology strategies


? Researches and implements technological strategic solutions.


? Accomplishes information technology staff results.


? Plans, monitors, and appraises job results.


? Coaches, counsels, and disciplines employees.


? Initiates, coordinates, and enforces systems, policies, and procedures.


? Maintains staff by recruiting, selecting, orienting, and training employees.


? Maintains a safe and secure work environment.


? Maintains organization's effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies.


? Directs technological research by studying organization goals, strategies, practices, and user projects.


? Completes projects by coordinating resources and timetables with user departments and data center.


? Verifies application results by conducting system audits of technologies implemented.


? Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.


? Recommends information technology strategies, policies, and procedures by evaluating organization outcomes.


? Contributes to team efforts by accomplishing related results as needed.



Interested candidates are requested to apply online to email their resumes to anshuman.dutta@salescom.in or whatsapp resume to 9674952985.



Thanks!


Team HR


Salescom Services