. The role involves providing design-based support to customers, resolving technical queries, and creating/modifying engineering drawings using AutoCAD. You will act as a technical liaison between the customer and internal design/manufacturing teams, ensuring timely and accurate support.
Key Responsibilities:
Understand customer requirements and provide timely design solutions.
Prepare and modify 2D drawings and technical documentation using
AutoCAD
.
Interpret mechanical drawings, specifications, and customer requests to provide accurate support.
Collaborate with production, R&D, and quality departments to resolve customer complaints or feedback.
Create layout proposals, assembly drawings, and part drawings based on customer specifications.
Provide technical support to the sales and customer service teams on product feasibility and customization.
Participate in technical discussions with clients to provide design clarifications and recommendations.
Maintain an organized database of drawings, documents, and correspondence.
Assist in preparing Bill of Materials (BOM) and ensuring design compliance with internal standards.
Conduct root cause analysis for product-related customer issues and implement corrective actions.
Skills & Qualifications:
Bachelor's degree in Mechanical Engineering (B.E. or B.Tech).
1-2years of experience in mechanical design
Strong proficiency in
AutoCAD
Job Type: Full-time
Benefits:
Provident Fund
Schedule:
Day shift
Application Question(s):
Did you completed B.E In Mechanical
How many years of experience do you have with AutoCAD
Are you familiar with AutoCAD
What is your Current CTC?
What is your Expected CTC?
What is your Notice period?
Work Location: In person
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