Job Description

We are seeking a courteous, organized, and professional

Receptionist

to join our

Dermatology Clinic

. As the first point of contact for patients, you will play a key role in ensuring a smooth and welcoming experience from check-in to check-out. You will be responsible for managing appointments, handling patient inquiries, maintaining medical records, and supporting the day-to-day administrative operations of the clinic.

Key Responsibilities:

Greet and assist patients in a friendly and professional manner Answer phone calls, respond to emails, and provide accurate information about dermatology services and procedures Schedule, confirm, and reschedule appointments, ensuring optimal time management for the dermatologist Register new patients and update medical records with accuracy and confidentiality Coordinate patient flow to ensure minimal wait times and smooth transitions Handle patient check-ins and check-outs, including billing and collecting payments Assist with insurance verifications and documentation as needed Maintain a clean, organized, and welcoming reception area Ensure compliance with clinic protocols and patient privacy (HIPAA or equivalent standards) Promote skincare products and services when appropriate Provide administrative support to dermatologists and clinical staff

Requirements:

High school diploma or equivalent (a diploma or certification in office administration or healthcare is a plus) Previous experience as a receptionist in a medical, dermatology, or aesthetics setting preferred Proficiency with medical software systems and Microsoft Office Strong communication and interpersonal skills Professional appearance and demeanor Ability to manage multiple tasks calmly and efficiently Familiarity with skincare terminology and procedures (training can be provided) Knowledge of medical billing or insurance processes is a plus

Working Conditions:

Full-time position, with occasional weekend or evening hours Based in a clinic setting with regular patient interaction Collaborative work with medical professionals and support staff
Job Type: Full-time

Work Location: In person