This role has reporting to the Head of Operations.
Functions expected to be performed would be a part of Central operations teams.
This role would have 2 teams reporting in
1. Factoring & new products:
Should have experience in handling factoring and other cashflow products like bill discounting, purchase invoice discounting and other trade finance products.
2. Customer Service:
Cash receipt reconciliation & reporting
Receivable management
Work closely with CS team for quicker resolution of customer servicing topics like agreement reconciliation, LPI calculations, bounce charge verification etc.
Suspense account follow up and closure
Adherence to process mapped and audit compliance
Process improvement initiatives
Digital mindset
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