Job Description

We are looking for a highly motivated and experienced Deputy Operations Manager - Dark Stores to oversee and scale our operational footprint.

Key Responsibilities:-

Manage day-to-day operations across all dark stores. Ensure adherence to brand SOPs, hygiene standards, and customer service benchmarks. Liaise with partners to ensure operational excellence and brand consistency. Drive efficiencies in supply chain, staffing, and delivery processes within dark stores. Collaborate with cross-functional teams (Marketing, Product, Supply Chain) for smooth store launches and campaigns. Regularly audit store performance and address operational bottlenecks proactively. Train and guide store managers and ground staff to maintain a high-performance culture. Travel regularly to audit and support store-level execution. Support event planning and execution through the team. Deliver sales and brand store-level KPIs. Develop and implement growth and revenue strategies tailored to the dark store model. Identify and lead business development opportunities to expand store and city presence. Monitor competitor activity and market trends to inform operational and strategic decisions. Lead strategic planning for store expansion initiatives, ensuring timely execution and operational readiness.

Skills and Qualification Requirements :-

8-10 years of experience in F&B, restaurant chains, QSRs, or food tech companies Graduate/Post-graduate in Business Management or Hospitality Management Prior exposure to dark store operations or multi-unit outlet management is a must Multi-city management is a must. Strong leadership, analytical, and problem-solving skills Willingness to travel extensively across cities and store locations Excellent communication and interpersonal skills Team management
Job Type: Full-time

Pay: ?900,000.00 - ?1,100,000.00 per year

Benefits:

Provident Fund
Work Location: In person