Job Description

Who we are

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VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About this Role

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We are seeking a dynamic individual to lead project management and Scrum practices across cross-functional teams. This role involves end-to-end project delivery, Agile coaching, and stakeholder collaboration to ensure successful outcomes. The ideal candidate will be responsible for driving Agile transformation, facilitating Scrum ceremonies, and managing project execution using industry-standard tools and methodologies.

What you will do

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Define project scope, goals, and deliverables in collaboration with stakeholders Develop detailed project plans, schedules, and resource allocations Manage execution to ensure timely delivery within scope and budget Identify and mitigate risks and issues proactively Coordinate internal resources and third-party vendors for seamless execution Track performance using appropriate tools and techniques Communicate status, risks, and dependencies to stakeholders and leadership Ensure adherence to project management standards and best practices Conduct post-project evaluations and implement lessons learned Facilitate Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives Guide teams on Agile/Scrum principles and remove impediments Collaborate with Product Owners to maintain a prioritised backlog Track and communicate Agile metrics including team velocity and sprint progress Coach team members and stakeholders on Agile mindset Support scaling Agile practices across teams and departments Gather, document, and analyse business requirements Translate business needs into functional specifications and user stories Conduct gap analysis, process mapping, and root cause analysis Collaborate with developers, QA teams, and project managers for solution implementation Support testing efforts and validate outcomes Identify opportunities for process improvements and recommend solutions Assist in change management and user training activities

Who you are

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Bachelor's degree in Computer Science, Business, or related field Strong knowledge of Agile, Waterfall, and Hybrid project management methodologies Proficient in tools such as MS Project, Jira, Asana, and Trello Deep understanding of Agile frameworks including Scrum, Kanban, and SAFe Certified Scrum Master (CSM), PSM I, or equivalent certification Excellent facilitation, coaching, and conflict-resolution skills Strong communication and interpersonal abilitie

Not a Perfect Fit?

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Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

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Opportunity to lead Agile transformation across diverse teams Exposure to global project delivery and stakeholder engagement Access to cutting-edge tools and methodologies Collaborative work environment fostering innovation and growth Continuous learning and development through coaching and mentoring

What skills you will learn

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Advanced Agile coaching and facilitation techniques Scaled Agile implementation across departments Strategic stakeholder management Business analysis and process improvement Change management and user adoption strategies

VOIS Equal Opportunity Employer Commitment

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Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

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At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

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Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.

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