Job Description

Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
We are seeking a detail-oriented and process-driven PMO Specialist to support the Data & Analytics function. This role involves managing PMO services for key accounts, automating processes, supporting budget operations, and ensuring compliance. The individual will act as a central enabler for cross-functional teams, facilitating onboarding, training, and capacity planning while maintaining effective communication with stakeholders.
What you will do

• Manage and enhance PMO services across accounts, including automation and process improvements.
• Oversee operations and programme budgets, ensuring accuracy and compliance.
• Facilitate onboarding, mandatory training, and team communications.
• Support capacity planning and maintain team-level data.
• Act as a liaison for resolving general work issues and coordinating with stakeholders.
• Develop and deliver reports for leadership and project governance.
• Collaborate with vendors and cross-functional teams to ensure programme alignment.
• Ensure adherence to Agile and Safe Agile methodologies.

Who you are

• Strong PMO knowledge with 1 to 8 years of experience in project and programme management.
• Skilled in stakeholder management, communication, and coordination.
• Proficient in Microsoft Office and financial management.
• Experienced in Agile environments and familiar with Scrum practices (Scrum Master certification is a plus).
• Knowledge of telecom domain and experience working with cross-functional teams including Finance, HR, and Sales.
• Demonstrated ability to manage compliance, audits, and governance structures

Not a Perfect Fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you

• Opportunity to work in a dynamic, cross-functional environment with exposure to senior stakeholders.
• Gain hands-on experience in managing complex deployments and programme governance.
• Be part of a global team driving digital transformation in the telecom industry.
• Enhance your skills in Agile methodologies and financial operations.
• Contribute to impactful projects that shape customer experience and operational excellence.

What skills you will learn

• Advanced PMO practices and automation techniques.
• Agile and Safe Agile frameworks in real-world scenarios.
• Financial planning, budgeting, and compliance in large-scale programmes.
• Cross-functional collaboration and stakeholder engagement.
• Strategic thinking and continuous service improvement.

VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Skills Required