Basic Knowledge of Vehicle / Engine manufacturing Process and its systems. Responsible for ensuring customer centricity by responding to various product complaints and taking corrective and preventive actions. Smooth launching of defect free products. To resolve the customer complaint at minimum possible time achieved by field, in order to attain good customer satisfaction. To find out cost effective solution for the field concerns. To create a conducive environment for safe and engaged working. Stand ardization: Recommend and Implement stand ardized elements through detailed analysis for productivity improvement and cost control. Release the engineering change notice. Implement design changes. Monitoring progress of concern resolution. updating engineering Documents and Stand ards. Ensuring control of engineering documents. Preparation of BOM, DFMEA, DVP before the release of design. Measurement system knowledge. Data processing Knowledge - ability to extrapolate and predict the failures. Horizontal deployments, Cross learnings in all plants. Root cause analysis and action planning for field issues. Concern based supplier audits
Preferred Industries
Manufacturing
Education Qualification
Bachelor of Engineering; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Production; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Production; Bachelors of Technology
Strategic Business Orientation_Business Perspective Strategic Business Orientation_Anticipating and Leveraging Business Opportunities Strategic Business Orientation_Strategic Foresight Strategic Business Orientation_Global mind-set Leadership through Sustainability_Strategize around,Sustainability Drivers Leadership through Sustainability_Frugal mind set Leadership through Sustainability_Stakeholder focus Leadership through Sustainability_Triple Bottom Line Sensitivity Customer Focus_Customer Sensitivity Customer Focus_Customer Delight Customer Focus_Service Orientation Innovation Led Transformation _Idea Orientation Innovation Led Transformation _Change catalyst Innovation Led Transformation _Risk Taking with Responsibility Result Orientation with Execution Excellence_Effective Project Management Result Orientation with Execution Excellence_Passion for Quality Result Orientation with Execution Excellence_Accountability for results Result Orientation with Execution Excellence_Agility with discipline Leveraging Human Capital_Exponential synergy Leveraging Human Capital_Team development Leveraging Human Capital_Entrepreneurial engagement Leveraging Human Capital_Appreciating diversity Weaving Passion and Energy at Work_Being Passionate about work Weaving Passion and Energy at Work_Working without Barriers Weaving Passion and Energy at Work_Blending Fun with work Weaving Passion and Energy at Work_Learning from Failures
System Generated Core Skills
Analytical Thinking Communication Skills Customer Support Product Knowledge -Vehicle System Product Knowledge - Engine System Failure Mode and Effects Analysis (FMEA) Interpersonal Skills ISO TS 16949 - Quality Management Quality Management Negotiation Presentation Skills Process Knowledge - Manufacturing Customer Experience Customer Analysis Customer Centricity Product Complaints Customer Complaints Management Customer Satisfaction Cost Optimization Process Standardization Productivity Improvement Cost Control Change Management Progress Monitoring Bill of Materials (BOM) Design Failure Mode and Effects Analysis (DFMEA) Design Verification Plan (DVP) Root Cause Analysis Auditing
System Generated Secondary Skills
Job Segment: Engineer, Engineering
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