Major responsibilities of this position include managing team size of 10 to 15 team members, targeted Invoice Resolution, managing customer and supplier relationships, and addressing Invoice reconciliation, purchasing and/or customer satisfaction issues. This includes ownership of on hold invoice reconciliation process, understand material requirement and ensure accuracy of PO creation to invoice payment across allocated sites/divisions, work closely with supplier, network schedular to ensure material reached and received on time, and invoices cleared before past due (material and information flow).
Develops and manages the Team who work on invoice reconciliation and develop the team who can procure direct materials end to end buying activity.
Play pivotal role in collaborating, liaising with multiple internal and external teams and Stakeholder as per the Invoice Reconciliation Complexities
Leads and performs periodic reviews on the KPIs, Critical to Success elements with SLT and sponsors.
Anticipates problems before they occur; defines the problem or risk; identifies possible causes; works with team to identify solutions; selects and implements most appropriate solution
Champions and fosters culture of Continuous Improvement through Kaizen, BPI, Process Improvement and Standardization;
Address and owns end to end responsibility to support plants/Suppliers/ to eliminate root cause of the invoices going on hold.
Experience in providing floor support on complex invoice issues
Stakeholder Engagement and Satisfaction -
Drive customer engagement and satisfaction by meeting customer expectations and needs, meeting customer focused KPIs, understand VoC through periodic review - Sr LT-leadership, SCM Plant leadership
To plan, schedule and manage the allocated projects delivered to agreed timescales, budget, quality criteria and commitments.
Participate in the creation of strategic roadmap for the work stream, function aligned to COE Strategies and deploy them within the group and build strong organization's capabilities.
Monitor progress and achievements on projects. Provide timely status and reports to all stakeholders & SLT.
Use purchasing expertise to drive purchasing metric improvements
Help standardize best practices across sites
Experience of collaborating with materials management and buying teams to update LTs and stocking levels to ensure uninterrupted supply
Knowledge of Supplier Quality process and suppliers for RMA of defective parts and related reverse logistics its impact of invoice process
Qualifications:
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Required Basic Qualifications:
Minimum bachelor's degree from an accredited institution
Minimum Eight (8) years' experience in Materials, Operations and/or Supply Chain One
One (1) year as a Leader of People or 2 years' SME in Invoice Reconciliation related process
Preferred Qualifications:
Master's degree in supply chain management, Operations, Engineer and/or Business
Skills:
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ERP knowledge (preferably Oracle, SAP, Kinaxis )
Hands on AS400, Mapics, MFGPro, Power Bi
APICS CPIM certification
In depth knowledge of plant SCM processes and value streams from raw materials to finished product, Information flow.
Expert knowledge of Invoice Reconciliation, Procure to Pay
* Managing relevant purchasing data (specific to Price through SPIR policy) and other purchasing data (e.g., unit price change, supplier lead time, MOQ, MOV, single/dual sourced, and so on) in collaboration with Data Health and Commodity team
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