Deputy Manager

Year    Lucknow, Uttar Pradesh, India

Job Description


Career Opportunities Position Assistant Manager / Deputy Manager CTC Range 2.20 to 3.80 LPA Department Direct Sales Force - Loyalty Reporting to Branch Relationship Management JOB SUMMARY Direct customer service and sales to existing MLI customers through relationship building. Existing Customer database will be provided by company (called the Book of Relations- BoR). KEY RESPONSIBILITIES Service through relationship management \xef\x82\xb7 Establishing and strengthening relationship with the allocated customer base. \xef\x82\xb7 Ensure retention of in his/her allocated\xe2\x80\x9d Book of Relations\xe2\x80\x9d (existing customer database). \xef\x82\xb7 Act as single point of contact for customers for any customer query/complaint. \xef\x82\xb7 Identify financial goals of customers and providing financial planning assistance. \xef\x82\xb7 Competition Analysis for giving professional advice to customer \xef\x82\xb7 Fix self-appointments every day from the given customer database as per the campaign Sales \xef\x82\xb7 Focus on cross-sell & up-sell opportunity in allocated customers. \xef\x82\xb7 Ensure successful completion of licensing as per MLI standards MEASURES OF SUCCESS \xef\x82\xb7 TAT adherence for updating System - CRM Next \xef\x82\xb7 Successful completion of cross-sell/ up-sell Business Goals month on month \xef\x82\xb7 Collection of payment/premium from 91-180 days\' due policies \xef\x82\xb7 Complaint Resolution /Customer satisfaction \xef\x82\xb7 Achievement of Retention Targets. \xef\x82\xb7
45 unique customer meetings in a month \xef\x82\xb7 More than 90% attendance (of total working days) \xef\x82\xb7 Successfully score
=80% in the Functional Trainings imparted DESIRED QUALIFICATIONS AND EXPERIENCE \xef\x82\xb7 1.5 - 7 years in sales of Insurance/ Mutual Fund/ CASA/ Investments/ Loans/ Real Estate. \xef\x82\xb7 Minimum 6 months\' exposure to Life Insurance \xef\x82\xb7 Age Bracket: 22-30 years KNOWLEDGE / SKILLS / ABILITIES \xef\x82\xb7 Process & Result orientation \xef\x82\xb7 Customer centricity & relationship building \xef\x82\xb7 Basic Computer Knowledge. \xef\x82\xb7 Good communication skills- English and regional language \xef\x82\xb7 Relationship building

Career Opportunities Position Assistant Manager / Deputy Manager CTC Range 2.20 to 3.80 LPA Department Direct Sales Force - Loyalty Reporting to Branch Relationship Management JOB SUMMARY Direct customer service and sales to existing MLI customers through relationship building. Existing Customer database will be provided by company (called the Book of Relations- BoR). KEY RESPONSIBILITIES Service through relationship management \xef\x82\xb7 Establishing and strengthening relationship with the allocated customer base. \xef\x82\xb7 Ensure retention of in his/her allocated\xe2\x80\x9d Book of Relations\xe2\x80\x9d (existing customer database). \xef\x82\xb7 Act as single point of contact for customers for any customer query/complaint. \xef\x82\xb7 Identify financial goals of customers and providing financial planning assistance. \xef\x82\xb7 Competition Analysis for giving professional advice to customer \xef\x82\xb7 Fix self-appointments every day from the given customer database as per the campaign Sales \xef\x82\xb7 Focus on cross-sell & up-sell opportunity in allocated customers. \xef\x82\xb7 Ensure successful completion of licensing as per MLI standards MEASURES OF SUCCESS \xef\x82\xb7 TAT adherence for updating System - CRM Next \xef\x82\xb7 Successful completion of cross-sell/ up-sell Business Goals month on month \xef\x82\xb7 Collection of payment/premium from 91-180 days\' due policies \xef\x82\xb7 Complaint Resolution /Customer satisfaction \xef\x82\xb7 Achievement of Retention Targets. \xef\x82\xb7
45 unique customer meetings in a month \xef\x82\xb7 More than 90% attendance (of total working days) \xef\x82\xb7 Successfully score
=80% in the Functional Trainings imparted DESIRED QUALIFICATIONS AND EXPERIENCE \xef\x82\xb7 1.5 - 7 years in sales of Insurance/ Mutual Fund/ CASA/ Investments/ Loans/ Real Estate. \xef\x82\xb7 Minimum 6 months\' exposure to Life Insurance \xef\x82\xb7 Age Bracket: 22-30 years KNOWLEDGE / SKILLS / ABILITIES \xef\x82\xb7 Process & Result orientation \xef\x82\xb7 Customer centricity & relationship building \xef\x82\xb7 Basic Computer Knowledge. \xef\x82\xb7 Good communication skills- English and regional language \xef\x82\xb7 Relationship building

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Job Detail

  • Job Id
    JD3237677
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Rs.220000 - 380000 per year
  • Employment Status
    Permanent
  • Job Location
    Lucknow, Uttar Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year