Job Description

About VOIS:

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VO

IS

(Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.



Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.



Established in 2006, VO

IS

has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About VOIS India:

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In 2009, VO

IS

started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO

IS

India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

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Job Responsibilities-

Lead and manage end-to-end testing for telecom applications including specifically in Kennan Billing

Experienced in Telecom Post-paid Billing domain, primarily on Kenan FX (Version 11.7).

Arbor 10.0 and ArborOM which includes billing.

Usage configuration and processing, payments configuration and processing.

Error clearance (MIU) and journal (Related to revenue booking).

Configuration and processing at each step.

Proficient in Oracle PLSQL, Basics of UNIX.

Run bill cycles and validate for errors

Design, develop, and execute test cases for APIs and web services using tools like Postman or SOAP UI.

Manage test cycles and defect tracking using JIRA

Collaborate with developers, business analysts, and QA leads to ensure test coverage and quality.

Participate in test strategy discussions and contribute to continuous process improvement

Perform advanced SQL queries for backend validation and data analysis.

Ensure test coverage across multiple channels (CRM, online portals, mobile apps).

Participate in Agile ceremonies and contribute to sprint planning and retrospectives.

Participate and represent teams in various forums like status calls, defect triages, test case and test approach walkthroughs, etc.

Drive automation initiatives and optimize test processes using tools like Selenium and Jenkins

Provide estimations, VROMs and communicate with stakeholders together relevant inputs

Perform thorough impact analysis of defects with correct prioritization. And drive defects to conclusion.

Must Have skills & Experience-

6-8 years of experience in Kennan Billing testing, preferably in the telecom domain.

Hands on experience on Kenan Billing system

Hands on experience on Kenan FX (11.7)/Tuxedo/Rating/Billing/Charging/Rejection/Order management.

Hands on experience on Kenan customize Batch (Payment Processing/write off/writeback/Barring unbarring/RC/NRC/JNL

Familiarity with Agile and Waterfall methodologies.

Excellent communication and stakeholder management skills

Excellent defect management, estimation and risk identification skills

Sound technical knowledge in conjunction with process adherence

Exposure to automation testing, basics of automation

VOIS Equal Opportunity Employer Commitment

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India:

VO

IS

is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.



As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the

Top 10 Best Workplaces for Millennials, Equity, and Inclusion

,

Top 50 Best Workplaces for Women

,

Top 25 Best Workplaces in IT & IT-BPM

and

10th Overall Best Workplaces in India

by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.



By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we'll be in touch!