Job Description

Department Details

Role Summary

Account Manager - North America (API Commercial)
As a Business Manager you will harmonize, coordinate and target the different commercial efforts across the targeted countries to maximize the market opportunities. Your primary management responsibility will be managing business operations, including maximizing sales and market share gain for products and/or services throughout assigned territories North America region.

Key Responsibilities

BD Strategy

• Contribute to the API BD strategy on Global Accounts growth objectives.
• Determine the strategies for the selected Global Accounts
• Build the wallet share of business for Biocon API business in North America territories.
• Must be aware about regulatory bodies and process for all North America territories.

• Assist the regional business head in day to day activities to ensure smooth functioning of the businesses and in the monthly order forecasting for production planning
• Grow the share of business, as well as expand the relationships within the customer identifying influencers, gatekeepers, decision makers within the region of North America but also to direct and align with Global and Regional KAM\'s to further penetrate the client organization
• Deploy a strong consultative selling approach with assigned accounts to identify their supply chain challenges and develop value creating solutions
• Interact with regular customers to ensure continuity of existing businesses - from the time that orders are received to the time shipments are despatched as per customer requirement
• Co-ordination with the planning / production and Export Logistics/Shipping team to ensure despatch as per customer time-lines, export shipping documentations are provided to the customer and ensure payments are received by due-dates from the customer
• Responsibilities also include necessary interaction / co-ordination with various Depts. for samples, regulatory requirements, DMFs and other documentation for new customer & regulatory approvals to meet statutory requirements of the country
• Manage business development activities to add new customers and increase market coverage of existing range of products in untapped regions and new countries
• Identification of markets and customers for new products and products in pipe-line. Assist the regional heads for a successful launch and in ensuring sales of new products once commercialized
• Provide market research, market intelligence and key information on international market trends and competition to help the division with future export strategies

Biocon