Job Description

Candidate must have minimum 10 years of experience in Human Resource Management as a DM or Manager, with a must team handling experience and fluent communication skills.

Candidate must have handled at least 1300 employee headcount.

Candidate must be at Manager or Deputy Manager level currently (Assistant Manager designation will not be considered).

Need candidates from International BPO, KPO, or BPM industry only.

Office Location :

Sector 64 Noida, Sector 6 Noida

Key Responsibilities:

Plan, execute, and implement

internal communication and employee engagement programs

aligned with company objectives. Support stakeholders including

Recruitment, HR Operations, Payroll, Compliance and Management teams

with communication and design requirements. Design, implement, and conduct

service line orientations

for new joiners. Handle employee communication through

Focus Group sessions, Meet the Leader sessions

, and drive timely execution of action plans. Facilitate

Fun Committees

and periodic engagement activities. Conceptualize and execute the

employee engagement strategy

through surveys, events, and recognition programs. Ensure all communications are

brand compliant

and meet organizational standards. Drive engagement on

internal social media platforms

to increase visibility of initiatives. Administer

counseling, performance improvement plans, and disciplinary actions

in collaboration with the Compliance team. Prepare and present various

business reports

as required.

Note: There are 2 vacancies for this role - one for the Night Shift (5:30 PM - 3:00 AM) and one for the Mid-Day+ Night shift both (11:30 AM - 9:00 PM) at different locations in Noida.

Job Type: Full-time

Pay: ₹1,700,000.00 - ₹2,000,000.00 per year

Experience:

Human resources: 10 years (Preferred) International BPO, KPO, or BPM industry: 5 years (Preferred)
Work Location: In person