Job Description

Job Role:

Summary:

This is a role responsible for driving the development, implementation, and optimization of programs and
processes within the human resources domain. This role serves as a subject matter expert, providing strategic
guidance, best practice recommendations, and operational support to HRBPs and the broader organization. This
role will play a key role in ensuring HR programs align with business objectives, drive efficiency, and enhance the
employee experience.

Key Responsibilities:

1. Talent Management:Design and develop a comprehensive talent management and organisation development philosophies aligned with organizational values and goals Design, develop, and implement end-to-end learning and development programs to enhanc employee skills and capabilities Create process to identify training needs, curate L&D frameworks & develop and manage training materials and resources Evaluate the effectiveness of L&D programs and make recommendations for improvement Manage and upkeep of LMS, collaborate with different functions like Product, Growth & AI teams to update training material Organise, co-ordinate training programs Facilitate training sessions e.g. behavioural training, compliance training etc.


2. Organizational Development & DesignDesigning and administering employee engagement surveys to gather feedback Analyzing survey data to identify trends, areas for improvement, prepare & deliver presentations to relevant stakeholders Preparing monthly/quarterly HR Review Deck Tracking key engagement metrics, such as employee satisfaction, retention rates, and productivity in alignment with HRBPs and HR Operations teams Providing regular reports and insights to management in alignment with HR Operations Updating Organization structure in alignment with HR Operations & TA team Drafting, designing and publishing internal communications

Qualifications:

Master's degree in Human Resources Management, Business Administration, or a related field 6-8 years of progressive experience in L&D, Talent Management, with a focus on L&D having experience in running LMS & reporting Deep understanding of Talent Development & Human Psychology Ability to work deeply & effectively in a fast-paced environment Should have ability and AI skill to do research

Competencies:

Out of the Box Thinking: Ability to think innovatively and their impact on the business Operational Excellence: Ability to design and implement efficient and scalable processes Data Analysis: Ability to analyze data and provide data-driven insights Technology Proficiency: Strong understanding of LMS, AI & HR technologies Communication & Interpersonal Skills: Excellent communication and interpersonal skills * Problem-Solving: Ability to identify and resolve HR operational issues