Job Description

India
Permanent
15th Jan 2026

Qualifications

MBA

Overview

GSG Group

Responsibilities

Monitor, standardize, and document Operational Excellence processes in line with certification standards and excellence frameworks adopted across GSG schools.
Analyze datasets (Survey, academic and operational KPIs) to identify trends, strengths, weaknesses, and opportunities for improvement.
Develop insightful dashboards and management reports using tools such as

Power BI

to enable data-driven decision-making.
Apply statistical tools and techniques using

Minitab

(including correlation, ANOVA, and trend analysis) to generate meaningful and reliable insights.
Ensure accuracy, consistency, and timeliness of Operational Excellence data, dashboards, and reports across all campuses.
Support the implementation, monitoring, and continuous improvement of GSG CSAT survey processes, including survey design, analysis, and interpretation.
Maintain all certification, compliance, and Operational Excellence documentation, ensuring audit readiness at all times.
Assist in internal and external audits, assessments, site visits, and document reviews by providing data-backed insights and required documentation.
Continuously build knowledge in Operational Excellence frameworks, data analytics tools, reporting standards, and best practices.
Perform any other duties and responsibilities as assigned by the

GCEE department and management

from time to time.

Skills Description

Our company is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

Skills

Leadership

Perks that make life at GSG even better

Discover a world of extraordinary perks that go beyond the ordinary, making your experience in our company truly exceptional.

Live well

At GSF, we know that health is more than doctor visits and life is much more than work. That's why we go beyond generous medical, dental, and vision benefits for you and your family.

Never stop learning

Want to explore data science, pick up new coding skills, or get that MBA? We love it! Learning is everything around here, so we kick in serious cash for higher education

Take time to recharge

Not gonna lie -- we work hard here. But we work smart, too, by balancing things out with vacations, holidays, and company breaks plus time off when personal or family challenges crop up.

Fuel your creativity

At GSF, Focus. Energy. Yummy snacks and those fizzy waters you love. It takes a lot to be creative all day, but we've got you covered. Practice meditation and mindfulness.