Job Description

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. The company has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc\xe2\x80\x99s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities.

• Risk Coordination: RCSA reviews: To lead and Co-ordinate, check and challenge the process through reviews and half yearly KCA testing, tracking & Investigation of Notifiable Events, KRI submissions.
• MUDA Coordination: To lead and co-ordinate, provide guidance, attestation, check and challenge the risk assessment on MUDA\xe2\x80\x99s.
• BCP Coordination: To lead and co-ordinate, review and provide timely BCP submissions.
• Delegated Authority: Coordinate, monitor & maintain the Delegated Authority setup, review process on Peoplesoft , ARIA & Liquid Office.
• Process reviews: To Lead and perform process reviews and prepares Risk and Controls matrix\'s
• Use judgement to strengthen a positive risk and control culture, by identifying, assessing and managing risk within the business area.
• To take lead and ensure cross training is provided within the team.
• To support the Risk team on any Adhoc projects.
• To support any audit assignments
• To review and strengthen existing procedures

Knowledge & Skills (Must Have) :

• Confidence & excellent communication (verbal and written) and interpersonal skills
• Experience of report writing and documentation
• Experience & Detailed knowledge of doing risk assessments, scoring of risks and suggesting controls and methodologies
• Detailed knowledge of SOx & Internal audit and/or Risk Management
• Good understanding and interpretation of Risk Framework and policies
• A strong background in Operational Risk management, identification of Risks within Business and suggest corrective measures
• Ability to communicate at all levels within the organisation & externally.
• Problem Solving and Decision Making Skills

Knowledge & Skills (Additional) :

• Knowledge of various Risks & understanding the impacts and corrective measures
• Financial Services product and market knowledge would be beneficial
• Knowledge of UK Insurance, products and services desirable
• Detailed knowledge of Six Sigma tools like SIPOC & FMEA
• Good Team building and Leadership skills
• Time Management
• Planning and Organisational Skills

We live by four behaviours at M&G Global Services and we ask all our employees to:

• Inspire Others - Support and encourage each other, creating an environment where everyone can contribute and succeed
• Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas
• Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination
• Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things

M&G