Job Description

Core Responsibilities

Operational Management:

Oversees day-to-day delivery of clinical services, including Cath Lab activity, outpatient clinics, and administrative functions.

Performance Tracking:

Manages and analyzes data to ensure the service meets key performance indicators (KPIs) such as 18-week Referral to Treatment (RTT) and diagnostic waiting times.

Financial Oversight:

Administers departmental budgets, contributes to cost improvement programs (CIPs), and ensures efficient resource allocation.

Workforce Leadership:

Provides line management for administrative and clerical staff, reviews junior doctor rotas, and supports staff development and performance reviews.

Governance & Risk:

Investigates patient complaints (PALS), manages incident reporting (DATIX), and ensures compliance with clinical governance and health and safety regulations.

Service Improvement:

Leads modernization projects, develops new operational policies, and implements service redesigns to enhance patient experience.

Essential Skills & Qualifications

Experience:

Significant experience in a senior leadership or operational management role, typically within a complex healthcare or NHS setting.

Leadership:

Proven ability to manage teams through change and act as a credible leader across different staff groups (clinical and non-clinical).

Analytical Skills:

High level of numerical and data analytical proficiency to handle complex spreadsheets and performance reports.

Education:

Usually requires a degree or equivalent professional management qualification; clinical backgrounds (like a Registered Nurse or Cardiac Physiologist) are often required for more clinical-leaning "Deputy Ward Manager" or "Deputy Cardiac Physiology Manager" roles.

Key Working Relationships

The Deputy Manager typically reports to a

Service Manager

or

General Manager

and works closely with:

Clinical Directors and Consultants. Matrons and Senior Nursing staff. Cardiac Physiologists and Allied Health Professionals. External agencies like Integrated Care Boards (ICB) or surrounding hospitals.
Job Types: Full-time, Permanent

Pay: ₹600,000.00 - ₹900,000.00 per year

Benefits:

Provident Fund
Experience:

Cardiology : 2 years (Preferred) Deputy Manager : 3 years (Preferred) Healthcare management: 2 years (Preferred)
Work Location: In person