Deputy Manager Customer Engagement

Year    New Delhi, India

Job Description

Job Location

Delhi GO2



Processing of New Business Queries

Discrepancy Management - FOP's

WIP Management

Handling Field Ops Queries & Complaints

Processing of cheques / cash / credit card

Poll Coll clearance

Petty Cash Management

Job Summary:

Vendor Management

Statutory and Facility Management

Agency Contract - Existing agents

Adherence to all regulatory requirements

Processing of customer request - POS

Sales to Service & Recruitement.

Persistency -13th and 25th Month

Customer Retention and Revenue

Key Responsibilities/ Key Deliverables:

Measures of Success:

Job Summary:

Knowledge & Skill Matrix:

Additional Information (Optional):

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Job Detail

  • Job Id
    JD2933557
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    New Delhi, India
  • Education
    Not mentioned
  • Experience
    Year