Responsibilities & Key Deliverables
To lead and implement Select Service Strategy Initiatives like Shield, Maxicare, and Workshop Productivity Improvement projects etc. with End-to-End Ownership.Meeting and Aligning Cross functional managers, aligning internal and external stakeholders and devising implementation strategies, timelines, methodology and success parameters.Developing Action Plan, assigning responsibilities, defining success matrix, monitoring for sustainability of the initiatives.Pilot rollout followed by smooth ramp-up.Installing a monitoring or review mechanism to identify deviations and taking corrective actions.Recommending changes in systems and processes in order to reach the set target more efficiently.Providing clarity of goals and objectives, in order to assist dealer team members in independently achieving results.Undertaking appropriate dealer capability building initiatives to augment strategic imperatives.Analyze data and developments in the market to identify inputs into strategic planning.Creating infrastructures and networks at strategic locations, keeping in mind a long-term vision
Preferred Industries
Automotive Industry
Education Qualification
Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Production Engg.; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Bachelor of Engineering in Production Engg.; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile
General Experience
5 Years in Automobile Industry
Critical Experience
System Generated Core Skills
Consumer Focus
Manpower Management
Dealer Relationship Management
Designing Customer Experience
Financial Management
Identifying Customer Needs
Market Intelligence
Product Knowledge & Application
Project Management
Relationship Management
Service Management
Service Planning
Warranty Management
Market Acumen
Capability Building
Service Quality
System Generated Secondary Skills
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