Responsibilities You will work closely with the COO in identifying and evaluating new business opportunities. You would be taking ownership of critical internal processes and driving them. From Marketing to Design and Talent Acquisition to Product management and sales, everything in between. Work closely with leadership and founders to drive sales and revenue, retention, user engagement, and experience strategy across multiple GTMs Identify, define, manage, and drive ad-hoc special projects and initiatives that are cross-functional and strategic to the company Cross-functional Collaboration: You will collaborate closely with the engineering, design, marketing, and content teams to ensure a seamless product development process. You will guide the product development lifecycle and drive innovation by fostering effective communication and teamwork. Enable the team of agents, doctors, and customer support to deliver a superior user experience, revenue and optimise for NPS Interface with product and tech teams to build/adopt tools to improve seamlessness and efficiency of lead management, lead processing, conversion, sales punching, data tracking, and team management Drive performance and ensure implementation of medical frameworks and methodologies Content and knowledge base management Qualifications: Experience: 1-3 years of experience in strategy, consulting, and execution related to digital health platforms, technology, ecosystems, MedTech solutions, products, and medical devices. Helped build & and scale a startup from 0 to 1 Strong strategic thinking and the ability to translate vision into actionable plans. Excellent understanding of user experience, design principles, and best practices. Experience in driving product innovation and launching new features or products. Outstanding communication skills to collaborate effectively with cross-functional teams. Entrepreneurial mindset with the ability to thrive in a fast-paced startup environment. Industry Knowledge: In-depth knowledge of the MedTech sector, including market trends, emerging technologies, and regulatory landscape. Familiarity with medical devices, diagnostics, or healthcare software will be advantageous.
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