Job Description

Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this role
We are seeking a skilled and analytical BI Data Analyst to join our Data & Analytics team in India. This role focuses on the development and maintenance of the Business Intelligence (BI) Application Layer, acting as the key interface between data systems and BI customers. The individual will work closely with cross-functional teams to develop data structures, data marts, and ensure seamless data flow into regular service operations. The role also involves supporting business-critical processes, resolving technical issues, and contributing to system optimisation and process improvements.
What you will do

• Develop and maintain SQL/BTEQ scripts to support the BI Application Layer.
• Design and implement data models and relational staging areas for BI applications.
• Collaborate with internal and external stakeholders to resolve technical issues and ensure data quality and consistency.
• Support business users in system handling and performance optimisation.
• Participate in demand fulfilment, service operation, and support processes, including critical issue resolution and problem analysis.
• Contribute to system optimisation, simplification, and preventative maintenance.
• Manage stakeholder expectations and ensure timely delivery of assigned tasks.

Who you are

• Proficient in SQL, PL/SQL, BTEQ, and database technologies such as Teradata, Oracle, and PostgreSQL.
• Experienced in Unix/Linux environments with a basic understanding of shell scripting.
• Familiar with tools such as Python, GCP, ODI, Git, Control-M, and Airflow.
• Strong analytical and problem-solving skills with the ability to manage large datasets.
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Demonstrated ability to manage stakeholder relationships and deliver under pressure.
• Background in telecommunications is desirable.
• Experience in data preparation, data mart development, and BI application support.

Not a Perfect Fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What skills you will learn

• Opportunity to work in a dynamic and collaborative environment with cross-functional teams.
• Exposure to large-scale BI and data warehouse projects within a global telecommunications context.
• Involvement in impactful business intelligence initiatives that support strategic decision-making.
• A chance to contribute to system optimisation and innovation in data provisioning.
• Be part of a global organisation committed to digital transformation and continuous improvement.

VOIS Equal Opportunity Employer Commitment
At Vodafone, we're not just shaping the future of connectivity for our customers - we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Join Us
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Skills Required