Job Description

Location

Pune / Maharashtra (with travel across projects & franchises)

Role Overview

TCG Hospitality is seeking a senior, hands-on Deputy General Manager to oversee all hospitality brands, consulting services, franchise operations, and factory/central kitchen production planning.

This role requires a strategic yet execution-driven leader who can operate across restaurants, QSRs, catering, franchises, and food production units, ensuring scale, consistency, profitability, and operational excellence.

Key Responsibilities

1. Brand & Business Operations

Oversee end-to-end operations of all TCG Hospitality brands (owned, managed, and consulting-led). Ensure standardisation of SOPs, service quality, food consistency, and cost controls across formats. Work closely with founders and leadership on business expansion and optimisation.
2. Franchise Business Management

Lead franchise onboarding, launch, and operational support across multiple cities. Ensure adherence to brand standards, menu, pricing, SOPs, and audit frameworks. Act as the single-point escalation authority for franchise operational issues. Support franchise growth strategy, performance reviews, and corrective action plans.
3. Factory / Central Kitchen / Production Planning

Oversee production planning, forecasting, and dispatch for central kitchen / factory units. Ensure optimal capacity utilisation, inventory planning, wastage control, and yield management. Coordinate with R&D, menu engineering, and operations teams to align production with brand demand. Implement systems for quality assurance, food safety, and compliance.
4. Financial & Performance Management

Own unit-level and consolidated P&L performance. Drive cost optimisation, food cost controls, labour efficiency, and productivity benchmarks. Conduct sales gap analysis and implement corrective operational strategies. Support leadership with MIS, dashboards, and performance insights.
5. People & Leadership

Lead and mentor senior managers, plant heads, brand heads, and operations teams. Drive accountability, discipline, and performance culture. Coordinate recruitment, training frameworks, and succession planning.
6. Strategic & Cross-Functional Coordination

Work closely with sales, marketing, supply chain, procurement, and finance. Support new brand launches, format innovation, and large-format projects. Act as a bridge between strategy and ground execution.
Candidate Profile

Mandatory Requirements

Age: 40 years and above Total Experience: Minimum 15+ years Industry Background: Food & Beverage / Hospitality OR FMCG / Food Processing / QSR / Large Catering operations

Strong experience in multi-unit operations, preferably with franchise exposure

Proven experience in factory / central kitchen / production planning is highly desirable
Skill Set Required

Strong business acumen and operational depth Excellent understanding of food cost, supply chain, production planning Ability to manage scale, complexity, and multiple stakeholders Data-driven, process-oriented, and solution-focused Mature leadership style with high ownership mindset
What This Role Is NOT

Not a desk-only corporate role Not suitable for junior operators or single-outlet managers Requires hands-on involvement, travel, and decision-making authority
Compensation

Best-in-class, aligned with experience and responsibility Long-term growth opportunity with a rapidly scaling hospitality platform
Job Type: Full-time

Pay: ?467,864.04 - ?1,563,518.39 per year

Benefits:

Health insurance Provident Fund
Work Location: In person