Job Description

Role Summary:
To support the Learning Services team in the effective delivery of overall coordination for sessions and Catalog Management and Talent Management activities across different Academies & Regions. The person will be responsible for taking care of end-to-end training coordination, basic reporting requirements, consultative support & campaign support along with acting as an ambassador and consultant of Learning Standards.
Key Tasks:
- Collaborate with various stakeholders - leaders, audiences, subject experts to conduct thorough needs analysis and establish measurable objectives for all projects.
- Develop project plans, define milestones, objectives, scope, and timelines, and allocate resources to complete the projects successfully.
- Build and maintain relationships with prospects through effective communication and follow-up.
- Publication, Modification & Deactivation of training in LMS System (My LearningLink) and enrolling users as required for all global catalog
- Monitor regular changes on the tool & process and update stakeholders and requestors about the changes
- Pilot new feature releases from Cornerstone to directly influence the overall Product development roadmap.
- Ensure meticulous testing of the courses for better Learner Experience
- Advocate and Ensure Global Governance of Catalog and content publishing Standards
- Acting as a consultative business partner, facilitate, and liaise between requesters and stakeholders
- End to end PO and chargeback management
- Manage Flagship Programs & end to end Campaigns. Starting from nomination to tracking completion and reporting
- Maintenance of LMS content Catalog & sanity
- Suggest, Drive, and Implement - Continuous Improvements Projects, Enhancements and Change requests
- Manage Global Training assignments for Campaigns and Drives
- Ensure that KPIs and Metrics are met as per the standard definition
- Manage Communication - To contribute to Learning Services communications using a variety of mediums, mail, Intranet, meetings etc.
- Effective Enquiries Management and provide high quality customer service
- To keep up to date with current thinking on training practice and methods; e-learning development technology
This is not exhaustive, and the post holder may be required to undertake other appropriate duties from time to time.
Qualifications
Desired Candidate Profile:
- Level of educational attainment: Bachelor's Degree
- 8+ years of experience in Cornerstone; preferably in LMS, Learning & Development and Talent Management function.
- Knowledge of effective learning and development methods
- Familiarity with e-learning platforms and practices (protocols (e.g. SCORM, xAPI, AICC etc)
- Lead and manage Group creation and Dynamic training assignment in CSOD.
- Experienced in handling and coordinating training sessions globally - Desirable
- Ability to monitor and interpret the learning/training requirements - Desirable Excellent interpersonal skills - Essential
- Strong knowledge of Agile principles, frameworks (e.g., Scrum, Kanban), and software development methodologies.
- Strong organizational skills and ability to perform multiple tasks simultaneously, set priorities, and work in a team with diverse cultural backgrounds
- Excellent communication and negotiation skills; sharp business acumen