Senior General Manager - Strategy & Growth - EM CHC
Team Size:
5 Brand Managers in Mumbai with 2 direct reportees,
8 in-country managers reporting to brand team &
1 shared reporting of Marketing Head in South Africa
Location:
Mumbai
Emerging Markets:
APAC (Thailand, Myanmar, Malaysia, Bangladesh, Vietnam, Philippines), Africa (South Africa, Nigeria, Kenya, Tanzania), North Africa & Middle East (Morocco & UAE), Latam(Brazil, Mexico & Peru)
Grade
: G8
Role Summary:
The DGM - EM CHC will lead the end-to-end operations, brand management, and commercial performance of the Over-the-Counter (OTC/X) business across defined emerging markets. This role is responsible for P&L ownership, strategic brand planning, cross-functional execution, and market-specific initiatives in alignment with the global OTC strategy.
Key Responsibilities:
1. Business Leadership & P&L Management
Drive topline and bottom-line performance for the OTC portfolio across existing markets
Monitor financial health, ensuring profitability & drive cost-efficiency
Lead AOP planning and monthly business reviews
2. Brand Strategy & Marketing
Develop and implement differentiated brand strategies tailored to local market dynamics
Oversee 360 marketing plans, including ATL, BTL, and digital campaigns
Partner with creative & media agencies to ensure impactful communication and ROI
3. Market Operations & Expansion
Lead country-specific synergies via sales, trade, and medical teams
Identify growth levers including new product launches, portfolio expansion, and Rx-to-OTC switches
Ensure regulatory alignment and product approvals in collaboration with RA
4. Team Management & Collaboration
Mentor brand managers and country leads to build future leadership pipeline
Collaborate with digital & CMI team for campaign development & insight mining
Collaborate closely with the CMI team function for new market entry
5. Data-Driven Decision-Making
Leverage consumer insights, IQVIA data, and digital analytics to optimize brand performance
Establish KPIs and dashboards to track brand health and market competitiveness
6. New Product Development
Built innovation pipelines rooted in market-specific insights, ensuring regulatory feasibility and differentiated product positioning while integrating input from local teams
Collaborated cross-functionally with BD to fast-track product approvals
Key Interfaces:
Business Development, Regulatory, Supply Chain, Medical Affairs, Insights COE, Digital COE
Ideal Candidate Profile:
Experience:
12-15 years in FMCG/OTC/Consumer Health with leadership exposure in emerging markets
Proven Track Record:
Demonstrated success in brand building, market expansion, new product development and P&L management
Skills:
Strategic thinking, cross-functional leadership, data interpretation, and stakeholder influence
Education:
MBA in Marketing or equivalent; additional certification in digital marketing is a plus
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Mindset:
Entrepreneurial, hands-on, high learning agility, culturally adaptive
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