About VOIS:VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.About VOIS India:In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.RoleRole purpose:
Group Finance Operations is a vertical function across all Vodafone markets and is the operational heart that is accountable for the delivery of the financial actuals across Vodafone.
Your role is to set and drive the data agenda of the APA & ICO processes, being a full time member of the community of practice. In doing so you will need to understand and own the finance and especially APA & ICO process data environment in alignment with internal and external business customers by collaborating and parterning with the wider FinOps team, about 20 Local Markets and our Shared Services colleagues.
Futhermore you will work with your peers in the community in analysing and understanding APA & ICO process performance, issues and improvement opportunities. As much as any process improvement has an impact on data or requires changes to our data structures etc. you will support those projects to enable and drive process improvements in relation. Your contribution will be vital in achieving our mid to long term strategy of becoming a data driven organisation in terms of decision making and process steering.
Accordingly you will support the Community lead in preparing and taking data driven decisions. The agenda that you will be responsible for will also include data analytics, definition and implementation of data governance, standardization of data across all FinOps markets. For all of this, you will need to create an understanding of the data business needs for today and tomorrow. This will go in line with the implementation of short to longer term data and process targets of VF Group Finance Operations which is aimed at enabling efficiencies in the APA & ICO process landscape.
Across the FOMA organization you will grow customer satisfaction by industrialising existing, and constantly evolving, market leading detective and preventive systems, data- anlysis and mining in Finance and cross-functional. In doing so you will establish effective key user structures, train colleagues as appropriate and ensure existing tools are used to establish an effective data management, enabling market leading evolutions, including KPIs, systems and decisions based on your data expertise.
Key accountabilities and decision ownership:
Set and drive the data agenda for APA & ICO Processes, becoming data driven in decision making:Role
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