The Maintenance Head (Chief Engineer) is responsible for the overall maintenance and upkeep
of the hotel's physical facilities and equipment to ensure a safe, efficient, and well-maintained
environment for guests and staff. This includes preventive and corrective maintenance of
electrical, mechanical, HVAC, plumbing, and civil systems, while ensuring compliance with
safety, statutory, and environmental standards.
Key Responsibilities:
1. Operations & Maintenance
Supervise and coordinate all engineering and maintenance activities within the property.
Implement preventive and predictive maintenance programs for all systems (HVAC,
electrical, plumbing, firefighting, elevators, STP, RO plant, etc.).Ensure timely repairs and minimize equipment downtime.
Monitor energy consumption and implement energy-saving measures.
Maintain high standards of cleanliness, order, and safety in all engineering areas.
2. Team Management
Lead and manage the engineering team, including technicians and contractors.
Develop training programs for staff to enhance technical skills and safety awareness.
Prepare duty rosters and ensure adequate coverage for all shifts.
Evaluate team performance and motivate employees to achieve departmental goals.
3. Budgeting & Cost Control
Prepare and manage the engineering department's annual budget.
Control maintenance costs while maintaining quality and efficiency.
Manage procurement of engineering materials, spare parts, and vendor contracts.
4. Compliance & Safety
Ensure compliance with all local building, fire, and safety regulations.Maintain up-to-date documentation and records for statutory inspections (fire NOC, lift
certification, boiler license, etc.).Conduct periodic safety audits and risk assessments.
Oversee environmental management systems and sustainability initiatives.
5. Project Management
Plan and execute renovation, expansion, and capital projects.
Liaise with architects, consultants, and contractors for project execution.
Ensure projects are completed within timelines and budget.
6. Guest Service & Support
Respond promptly to guest maintenance requests.
Coordinate with front office and housekeeping to ensure guest satisfaction.
Maintain a proactive approach to identifying and addressing potential issues.
Qualifications & Experience:
Bachelor's degree or Diploma in Mechanical / Electrical / Civil Engineering.
Minimum 8-12 years of experience in hotel or facility maintenance, with at least 3-5
years in a leadership role.Strong knowledge of hotel systems (BMS, HVAC, firefighting, plumbing, electrical, etc.).
Experience with sustainability and energy management initiatives preferred.
Familiarity with statutory compliance and safety protocols.
Excellent leadership, problem-solving, and communication skills.