Job Description

:
Overview
The Deputy Director, Global Network Services, leads and mentors cross-functional teams responsible for Global LAN, WAN, Wireless, Hyperautomation, and Data Analytics. This role drives digital transformation, network automation, and operational excellence across PepsiCo's global infrastructure, ensuring high availability, security, and performance for mission-critical systems.
Responsibilities
Network Strategy & Operations

• Lead SRE for global network platforms (LAN, WAN, Wireless, Hyperautomation).
• Drive NOC 2.0 and AIops initiatives, enhancing observability and incident detection.
• Implement self-healing bots and hyperautomated self-service for requests and changes.
• Bring in AI initiatives to drive agentic AI for network operation
• Oversee network transformation projects: zero-touch networking (SASE), OT-IT integration, WAN simplification, next-gen wireless.
• Ensure compliance with security, configuration, and governance standards.

Stakeholder & Vendor Management

• Manage relationships with IT teams, business partners, and service providers.
• Lead RFPs, vendor negotiations, and contract management for multi-million dollar projects.
• Review provider contracts for deliverables and compliance.
• Participate in vendor selection, contract compliance, and performance reviews.

Continuous Improvement & Governance

• Bring in DPMO and Six Sigma or similar practices to reduce incidents and improve service quality.
• Deliver productivity improvements and cost optimization initiatives.
• Plan and manage annual operating budgets ($25M+).
• Support IT governance, planning, and resource optimization.

Leadership & Team Development

• Build and lead high-performing technical teams across geographies.
• Promote DevOps culture, agility, and continuous improvement.
• Mentor and develop talent, fostering innovation and accountability.
• Align team efforts with PepsiCo's vision and values

Qualifications

• Bachelor's degree in Engineering, Computer Science, or related field.

Skills Required