Job Description

This role is for one of the Weekday's clientsSalary range: Rs 600000 - Rs 900000 (ie INR 6-9 LPA)Min Experience: 2 yearsLocation: Delhi NCR, JalandharJobType: full-timeWe are a mission-driven education initiative committed to empowering international students by offering a work-study program in India. Over the past seven years, weve supported over 5,000 students from Africa and South Asia, enabling them to self-finance their education and pursue meaningful career opportunities. Built by a passionate and purpose-driven team, we believe in long-term, sustainable impact and profitability over quick wins. Our work culture reflects high intent, empathy, and a relentless drive to create value for students.Objective of the Role:As part of the Student Affairs team, you will play a dual role as a mentor and campus operations manager, ensuring a seamless and supportive experience for students. This includes academic guidance, emotional well-being, logistical coordination, and community building, while serving as a critical link between students, campus stakeholders, and internal teams.RequirementsKey Responsibilities:1. Student Success & Mentorship

• Provide consistent, empathetic guidance through regular one-on-one mentorship and coaching sessions.
• Support students in balancing their work-study responsibilities and aligning them with long-term goals.
• Conduct workshops to build essential soft and professional skills.
• Collaborate with academic teams to refine content based on student feedback.
• Monitor student progress and proactively support those facing challenges.
• Co-create individual growth plans aligned with each students aspirations.

2. On-Campus Operations & Support

• Act as the primary point of contact for student concerns and queries.
• Offer logistical, emotional, and academic support for students adapting to new cultural and academic environments.
• Perform daily check-ins and pulse surveys to assess student satisfaction and well-being.
• Coordinate with university, hostel, and vendor partners to resolve operational issues swiftly.
• Guide students through administrative processes such as university documentation, visas, and accommodation.

3. Community Engagement & Stakeholder Coordination

• Cultivate a vibrant, inclusive student community through events, peer networks, and cultural programs.
• Encourage student participation and peer-to-peer collaboration.
• Serve as a representative of the student community in interactions with partner institutions and stakeholders.
• Work closely with internal teams (admissions, academics, counseling) to ensure coordinated support and issue resolution.

Who You Are:

• 2+ years of experience in student counseling, customer success, operations, or coaching roles.
• Passionate about student development and committed to long-term engagement.
• Excellent interpersonal skills empathetic, clear communicator, and effective in resolving conflicts.
• Comfortable working with multicultural and international student populations.
• Highly organized, solution-oriented, and proactive in managing dynamic campus needs.
• Willing to be stationed full-time at a designated campus location with occasional travel.

Weekday AI