The Department Manager is responsible for overseeing the daily operations of a specific department within a retail store. This includes managing staff, ensuring excellent customer service, maintaining inventory, and meeting sales targets. The role demands strong leadership skills, retail knowledge, and a focus on achieving business goals.
Key Responsibilities:
Staff Supervision:
Recruit, train, schedule, and manage department staff
Conduct performance evaluations and provide feedback
Foster a positive and productive team environment
Customer Service:
Ensure high levels of customer satisfaction
Address and resolve customer complaints or concerns
Support staff in handling complex customer interactions
Sales & Targets:
Monitor and drive department sales performance
Implement promotional strategies and merchandising plans
Analyze sales data and report to store management
Inventory Management:
Maintain stock levels through accurate ordering and replenishment
Manage inventory to minimize shrinkage and waste
Conduct regular stock checks and audits
Visual Merchandising:
Ensure displays are appealing and aligned with brand standards
Coordinate seasonal or promotional changes within the department
Compliance & Safety:
Ensure adherence to health and safety regulations
Maintain cleanliness and organization in the department
Comply with company policies and procedures
Qualifications & Skills:
Proven experience in a retail supervisory or management role
Strong leadership, communication, and organizational skills
Ability to work in a fast-paced, customer-focused environment
Proficiency in using retail management systems and MS Office
Flexibility to work various shifts, including weekends and holidays
Please share your updated resume on
92744 11668 or jobsinbansal@gmail.com
Job Types: Full-time, Permanent, Fresher
Pay: Up to ?22,000.00 per month
Work Location: In person
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