Is responsible for store opening/closing based on the shift.
? Conduct floor walk with purchase to ensure Hygiene, FIFO, timely refilling, proper display &
correct price boards.
? Conduct Daily briefing for SA along with floor officer and for Cashier & Packers along with cash
officer.
? Participate in weekly store meeting, weekly briefing for security staff, housekeeping staff and
promoters.
? Track the daily KRAs for staff motivation & engagement. Guide the officer (floor, cash) for
delegating task based on daily attendance of staff.
? Handle routine asset maintenance issues by coordinating with vendor, maintenance team.
? Supervise daily Perpetual Inventory and 10 item stock take.
? Ensure adherence to processes as per guidelines at receiving, on the floor and at the cash point
to control pilferage.
? Monitor daily cash handover to bank and follow strong room process at opening, closing.
? Check the SRT register and ensure process is followed. Handle customer complaints and queries.
? Supervise availability of Trollies, Baskets & bags for customer convenience and keep track of the
trolley count on daily basis.
? Implement the suggestions of Process Audit & Fire Safety Audit by providing guidance to team.
? Assist ASM/SM to prepare a plan with timelines for stock take, delegate task, monitor & follow
up.
? Lead & actively participate in the Emergency Response Team, Fire Mock Drill (safety day).
Coordinate with maintenance team for Dry Run of critical equipment.
? Conduct On the Job Training for Junior /Floor Officers, existing SAs.
? Ensure freshness, availability & visibility of Top Selling, Focus SKUs in noncore, coordinate with
category & execution for identifying slow/non moving SKUs, implement mark down, partial
mark down, write off.
? Interacting with government official during their visit to the store and coordinating with relevant
departments, functions.
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