Job Description

Clinic Timing is 9.30am to 1.30pm and 5 pm to 10pm.

Role of a Dental Receptionist

(Front-desk, patient-facing & administrative)

Main Duties

Patient Scheduling

- Book, confirm, and reschedule appointments.

Front Desk Management

- Greet patients, check them in/out, maintain a welcoming environment.

Billing & Payments

- Handle payments, issue receipts, manage insurance claims & pre-authorisations.

Records Management

- Maintain patient files (paper/electronic), update demographic & medical history forms.

Communication

- Answer phone calls, emails, text reminders; follow up for recalls or pending treatments.

Coordination

- Liaise between dentist, dental assistant, lab, and patients for smooth workflow.

Compliance

- Maintain confidentiality (HIPAA/Indian regulations), ensure consent forms are signed.

Inventory of Office Supplies

- Track and order stationery & front desk materials.

Role of a Dental Assistant

(Clinical support inside operatory + some admin help)

Main Duties

Chairside Assistance

- Prepare operatory before treatment, pass instruments, suction, mix materials.

Patient Preparation

- Seat and drape patient, explain procedures, ensure comfort.

Instrument Care

- Clean, sterilise, and arrange instruments & trays.

Radiography

- Take intraoral X-rays (if certified) and develop or upload them to software.

Lab Work

- Pour models, trim casts, send/receive lab cases.

Infection Control

- Disinfect surfaces, manage biohazard waste, maintain asepsis protocols.

Inventory Control

- Monitor & reorder dental materials.

Post-op Instructions

- Give instructions to patients after treatment as directed by dentist.

Documentation

- Assist in charting procedures or updating notes in software.
Job Type: Full-time

Pay: ₹14,000.00 - ₹17,000.00 per month

Ability to commute/relocate:

Kharghar, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 1 year (Required)
Work Location: In person