Job Description

Job Title : Dental Front Office Executive

Job Type: Full-Time

Reports To: Clinic Manager / Dentist

Job Summary:

We are seeking a proactive and courteous Dental Front Office Executive to manage all patient-facing communication and front-desk operations. The main responsibilities include attending all calls and emails, lining up appointments, and providing daily reports to the doctors. The ideal candidate will ensure smooth patient flow and high levels of satisfaction through clear communication and effective scheduling.

Primary Responsibilities:

Attend all incoming and outgoing calls and respond to emails professionally and promptly
Coordinate and line up patient appointments as per the doctors' availability
Provide daily summary reports to doctors including appointment schedules, cancellations, and follow-ups
Other Key Responsibilities:

1. Patient Coordination

Greet patients warmly and assist with check-in and check-out
Maintain and update appointment calendars
Handle patient queries courteously
Manage walk-ins and emergency bookings effectively
2. Administrative Duties

Ensure proper registration and documentation of new patients
Keep the reception area clean and organized
Manage office supplies and vendor coordination
Assist with maintaining clinic licenses and compliance records
3. Billing & Insurance

Prepare and explain bills to patients
Manage payments, receipts, and daily cash flow
Coordinate with insurance companies for claim processing
Follow up on pending payments or rejections
4. Software & Reporting

Operate clinic management software for scheduling and records
Maintain digital patient files securely
Generate daily, weekly, and monthly reports for management and doctors
5. Qualifications:

Graduate in any discipline (Healthcare or Office Admin preferred)
Minimum 1-3 years of experience in a dental or medical front office
Strong command of English and [local language]
Familiarity with dental software is an advantage (e.g., Dentrix, Practo, etc.)
6. Key Skills:

Excellent verbal and written communication
Time management and multitasking ability
High attention to detail and documentation
Warm, professional attitude toward patients and staff
Strong follow-up and reporting discipline
Working Hours:

9:00 AM - 6:00 PM, Monday to Saturday.

Salary Range:

15k inr to 25k inr per month depending on experience

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Experience:

2 to 5 EXPRIENCE: 2 years (Required)
Work Location: In person