The Delivery Boy is responsible for safely delivering products to customers, ensuring timely dispatch, proper handling of goods, and maintaining high standards of customer service.
Key Responsibilities:1. Delivery & Dispatch
Pick up orders from the warehouse and deliver them to customers as per the route plan.
Ensure timely and accurate deliveries.
Verify the product quantity before dispatch and collect customer signatures upon delivery.
2. Product Handling
Handle products carefully to avoid damages.
Maintain proper documentation such as delivery receipts, invoices, and return slips.
Collect returns or exchange goods (if required) and submit them to the warehouse.
3. Vehicle & Safety Management
Ensure the delivery bike is in good condition (fuel, tyres, brakes, papers).
Follow all road safety rules and traffic regulations.
Immediately report any accident, breakdown, or delay.
4. Customer Service
Communicate politely and professionally with customers.
Provide accurate information regarding delivery if asked by the customer.
Maintain brand image through good behaviour and proper documentation.
5. Daily Reporting
Submit daily delivery summary to the warehouse/dispatch team.
Report failed deliveries with reasons.
Hand over collected cash (if COD) at the end of each day.
Skills & Requirements:
Must have a valid two- Four wheeler driving license (Tata Ace)
Should own or be comfortable using a two- Four wheeler
Basic understanding of Bangalore
Good communication skills
Physically fit and punctual
2 years of experience