Job Description

Plan and execute daily deliveries to customers across India. Work with Sales, Warehouse, and Transport partners to ensure

On-Time-In-Full (OTIF)

dispatches at the best cost.

Key Responsibilities

Daily Planning:

Prioritise orders, create dispatch plan, and align with warehouse pick/pack.

Carrier Selection:

Choose mode/partner (courier, surface, air, transport) as per TAT and cost.

Docs & Compliance:

Prepare/coordinate

e-way bills

, LR/bilty, invoice, packing list; ensure batch/expiry traceability.

Dispatch Execution:

Schedule pickups, handover shipments, and confirm loading.

Tracking & Updates:

Share AWB/LR, monitor movement till delivery, and update CRM/ERP & customers.

Exception Handling:

Resolve delays, damages, short/over supply; raise claims with carriers when needed.

MIS & Cost Control:

Maintain TAT, freight, RTO, and delivery reports; suggest cost/time improvements.

Coordination:

Work closely with Sales/Accounts for priorities, payments hold release, and special delivery instructions.

Requirements

Requirements

Experience:

2-4 years

in dispatch/logistics/supply chain (pharma/FMCG preferred).

Education:

Graduate (Any). Diploma/PG in Logistics is a plus.

Skills:

+ Strong

Excel

(filters, Pivot, VLOOKUP/XLOOKUP), basic Google Sheets/Email.
+ Working knowledge of

e-way bill

rules and shipping documentation.
+ Familiar with courier/transport operations and delivery TATs.
+ Clear communication in

English & Hindi

; strong follow-ups and attention to detail.

Tools:

Exposure to

ERP/CRM

and courier tracking panels.

Traits:

Ownership mindset, time management, problem-solving, ready to stretch on peak days.

Benefits

Benefits

Competitive salary + performance incentives Health & accidental insurance (self & family), PF/ESIC as per norms Learning & growth opportunities Subsidised meals & company transport * Supportive, fast-paced work culture