Job Description

Key Responsibilities

1. Project Planning & Execution

Develop detailed project plans, delivery roadmaps, timelines, and resource allocation plans. Monitor daily progress to ensure smooth execution and on-time delivery. Identify risks early and implement mitigation plans proactively.

2. Client & Stakeholder Management

Serve as the main communication bridge between clients and the internal teams. Conduct regular review meetings with clients to update progress, collect feedback, and address issues. Ensure customer satisfaction through effective engagement and timely resolution of concerns.

3. Team Leadership & Coordination

Lead cross-functional teams including developers, QA, designers, support staff, and operations. Assign tasks, track performance, and mentor team members to ensure high productivity. Foster a collaborative and positive work environment.

4. Delivery Governance & Quality Assurance

Ensure all deliverables meet quality standards, company policies, and client expectations. Conduct periodic audits, reviews, and testing to maintain delivery excellence. Enforce best practices, SOPs, and compliance guidelines.

5. Budgeting & Resource Management

Manage project budgets, forecast resource requirements, and minimize cost overheads. Track utilization and ensure optimal use of manpower and tools. Approve invoices, work orders, and additional resource requests.

6. Process Improvement

Continuously assess existing processes and identify improvement opportunities. Implement automation, new tools, or methods to enhance delivery efficiency and reduce TAT. Conduct post-project reviews and document learnings.

7. Risk & Issue Management

Track risks, dependencies, and blockers throughout the project lifecycle. Provide timely escalation and drive quick resolutions. Maintain a risk log and update mitigation plans regularly.

8. Reporting & Documentation

Prepare weekly/monthly status reports for internal leadership and clients. Maintain proper documentation including project plans, SOW, reports, and delivery trackers. Present delivery metrics, KPIs, and progress updates to management.

Key Skills & Competencies

Strong project management and organizational skills Excellent communication and stakeholder handling ability Good leadership, team management, and conflict-resolution skills Knowledge of Agile / Scrum / Waterfall methodologies Ability to work under pressure and meet tight deadlines Problem-solving mindset and decision-making skills Hands-on experience with project tracking tools (Jira, Asana, MS Project, etc.)

Educational & Experience Requirements

Bachelor's degree in Engineering, Computer Science, or related field 5-10+ years of experience in project or delivery management Experience managing multiple projects simultaneously Certifications like PMP, Scrum Master, or Prince2 (added advantage)
Job Type: Full-time

Pay: ?736,924.03 - ?2,409,756.91 per year

Benefits:

Food provided Paid sick time Provident Fund
Work Location: In person