Own end-to-end delivery of projects and services, ensuring they meet scope, time, quality, and budget constraints.
Act as the primary point of contact for clients or business stakeholders regarding delivery status, risks, and issues.
Manage and coordinate cross-functional teams including developers, testers, analysts, and other stakeholders.
Work closely with project managers, technical leads, and product owners to plan and execute delivery roadmaps.
Implement delivery best practices, governance standards, and process improvements.
Monitor team performance and track KPIs to ensure delivery excellence.
Proactively manage risks, issues, and changes across multiple projects or programs.
Ensure adherence to compliance, security, and regulatory requirements where applicable.
Support contract management, budgeting, and resource planning activities.
Drive Agile/Scrum or Waterfall practices depending on the project needs.
Requirements
Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
8 years of experience in IT project or program delivery roles, including at least 2 years in a Delivery Manager or similar leadership position.
Experience managing multiple concurrent software or digital delivery initiatives.
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