Acronotics is a global consulting, services and a product company specialising in Hyper Automation (IPA & Low Code Process Automation), Data Science & Artificial Intelligence (AI). We design, develop and implement cognitive automation solutions by applying a combination of RPA & AI technologies such as ML, NLP, NLG for clients across industries and around the globe.
The company is headquartered in the UK and has subsidiaries in the US and India. The company's offices are in UK (London), India (Bangalore and Pune) and USA (New Jersey).
Job Title: Delivery Manager - RPA & AI Solutions
Role Overview
We are seeking an experienced Delivery Manager to lead end-to-end delivery of multiple automation and AI programs across diverse industry verticals. This role requires a unique blend of technical acumen, large-scale resource management, multi-project delivery expertise, and strong client relationship skills. You will oversee teams of 100+ members, manage both Time & Material and Fixed Bid engagements, and play a pivotal role in expanding our client relationships.
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Key Responsibilities
1. Technology Leadership (RPA & AI)
Serve as the delivery lead for RPA and AI programs, ensuring solutions align with client business goals and technical standards.
Understand multiple RPA platforms (e.g., UiPath, Power Automate, Blue Prism, Automation Anywhere) and AI/ML technologies, including Generative AI use cases.
Provide guidance on solution design, architecture, and delivery approach in collaboration with technical leads.
Stay ahead of emerging trends in automation, AI, and intelligent workflows to drive innovation.
2. Resource & Capacity Management
Manage large-scale delivery teams (100+ members), ensuring optimal utilization, bench, and skill alignment.
Drive recruitment, onboarding, and upskilling strategies to build high-performance delivery teams.
Plan and execute allocation/deallocation of resources across projects to balance workloads and maximize productivity.
Maintain accurate skill inventories to support proactive staffing and career development plans.
3. Delivery & Program Management
Lead delivery of multiple concurrent projects with varying sizes, complexity, and commercial models.
Manage both Time & Material and Fixed Bid engagements, ensuring profitability, quality, and on-time delivery.
Define delivery governance frameworks, KPIs, and SLAs; monitor performance against them.
Implement risk management, change control, and escalation processes for smooth program execution.
Collaborate with cross-functional teams for integrated solution delivery.
4. Customer & Stakeholder Management
Act as the senior delivery interface for key clients, fostering trust and long-term partnerships.
Drive account growth by identifying new opportunities, collaborating with sales/pre-sales teams, and delivering customer success.
Conduct regular client governance meetings, presenting project updates, ROI metrics, and improvement recommendations.
Manage executive stakeholder expectations and resolve escalations with a solution-oriented approach.
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Qualifications & Experience
Bachelor's or Master's degree in computer science, Engineering, or related field (MBA preferred).
12+ years of IT delivery experience, including at least 5 years in RPA, AI, or Intelligent Automation programs.
Proven track record of managing large-scale teams (100+ people) and delivering enterprise-grade projects.
Strong understanding of multiple RPA tools and AI/ML technologies.
Experience in managing multi-project delivery with diverse commercial models (T&M and Fixed Bid).
Exceptional stakeholder management and account growth skills.
PMP, PRINCE2, or Agile certifications preferred.
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Key Competencies
Strategic thinking with operational execution skills.
Strong leadership and people management abilities.
Excellent communication, presentation, and negotiation skills.
Business acumen and financial management for delivery profitability.
Ability to thrive in a fast-paced, high-growth environment.
Job Type: Full-time
Pay: ₹3,000,000.00 - ₹4,000,000.00 per year
Application Question(s):
How soon can you join if selected?
What is your expected CTC?
Work Location: In person
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