Job Description

Job Role

: Delivery Manager

Experience required:

5 to 10 years of work experience in International Life and Annuity Insurance Domain

Skill Requirement

:

1. BFS and/or Insurance domain knowledge preferred

2. Experience in driving, strategizing SLA/client metrics that report health of a project (commercial

and delivery)

3. Should have had strong customer interfacing skills with particular emphasis on customer experience management in transformation

4. Good understanding of business with P&L responsibility

5. Sound exposure to Project Management Methodologies, Estimation and Pre-sales support

6. Should have an executive presence

7. Demonstrating thought leadership and lessons learnt from the other organizations as appropriate to ensure successful Delivery of contracted service levels.

8 . Manage and led a team of 100+ FTEs as part of customer service operations

Location

Nagpur

Job Function

BUSINESS PROCESS SERVICES

Role

Manager

Job Id

375452

Desired Skills

Insurance
Desired Candidate Profile

Qualifications

: BACHELOR OF COMMERCE