Job Description

Job Title:

Delivery Manager

Department:

IT Project Delivery

Reports To:

Delivery Head

Role Overview

The Delivery Manager will be responsible for overseeing end-to-end delivery of IT projects, ensuring technical quality, process efficiency, and timely completion. The role demands a balance between

project governance

,

client management

, and

technical leadership

, working closely with cross-functional teams including developers, testers, and architects.

Key Responsibilities

Lead and manage multiple concurrent IT projects across SDLC stages -- from requirements to deployment. Ensure adherence to delivery timelines, scope, and quality standards. Coordinate between client and internal teams to ensure alignment on expectations and progress. Translate business requirements into technical deliverables and work breakdown structures. Conduct sprint reviews, backlog grooming, and technical checkpoints with engineering teams. Track metrics such as velocity, defect rate, and deployment success rate. Identify delivery risks, propose mitigation strategies, and ensure timely resolution. Support pre-sales and proposal discussions by contributing to technical estimations and delivery models. Drive process improvement, automation, and DevOps alignment within teams. Engage with stakeholders to identify potential new service opportunities and build long-term partnerships. Support management in planning new service offerings and business opportunities.

Technical Skills Required

Experience managing projects using

cloud platforms

(AWS / Azure / GCP). Working knowledge of

Jira / Trello / Asana

for project tracking. Understanding of

API development, integration

, and

microservices architecture

. Exposure to

QA automation tools

, test management, and bug tracking. Understanding of

Software Development Life Cycle (SDLC)

and

Agile / Scrum

methodologies. Knowledge of

frontend and backend frameworks

(Angular, React, Node.js, Java, .NET preferred).

Qualifications & Experience

7-12 years of IT delivery experience, with at least 3 years in a client-facing leadership role. Proven track record of leading distributed technical teams and managing enterprise-grade projects. Excellent communication, stakeholder management, and problem-solving skills.

If you're someone who takes ownership, values teamwork, and can balance delivery with innovation -- we'd love to meet you.

Job Type: Full-time

Benefits:

Health insurance Paid time off Provident Fund
Work Location: In person