Job Description

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We are seeking a dynamic and strategic Delivery Manager to lead the end to end delivery of Application Development and Maintenance services for key global clients This role involves comprehensive oversight of project execution client engagement team leadership and transformation initiatives across a diverse portfolio of programs The ideal candidate will possess deep expertise in managing large scale engagements driving operational excellence fostering innovation and identifying avenues for business growth

Key Responsibilities:

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Delivery Program Management Own the delivery of a portfolio of projects ensuring alignment with client expectations timelines and quality standards Lead project planning execution tracking and reporting across the SDLC Software Development Life Cycle Identify risks and implement mitigation strategies to ensure successful delivery Client Stakeholder Engagement Serve as the primary delivery contact for clients managing relationships and acting as the first point of escalation Build strong client connects to support execution and identify growth opportunities Analyze client feedback and drive continuous improvement initiatives People Resource Management Align resources to projects based on skill and business needs manage team performance and development Support recruitment and talent acquisition to build high performing teams Foster team motivation mentoring and succession planning Quality Compliance Define and implement quality goals and processes in collaboration with internal QA teams Ensure compliance with organizational standards regulatory requirements and client specific mandates Transformation Innovation Drive digital transformation initiatives including automation and next gen modernization Collaborate with internal and client teams to identify opportunities for innovation and efficiency Financial Operational Governance Track and manage budgets forecasts invoicing and profitability across the portfolio Ensure adherence to operational excellence indicators OEI including delivery metrics audits and reporting Proposal Growth Enablement Partner with sales and solution teams to identify new opportunities and lead proposal development Review solutions estimates and contractual terms for new engagements Contribute to account planning and strategic growth initiatives

Technical Requirements:

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Qualifications Experience 15 years of experience in IT delivery leadership roles Proven track record of independently managing large complex engagements and global delivery teams Strong expertise in project management client engagement and proposal development Excellent leadership communication and stakeholder management skills Experience with Agile DevOps and modern application architectures Exposure to AI automation tools and digital transformation frameworks Strong understanding of financials contracts and service level agreements SLAs

Preferred Skills:

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Foundational->Program Management->Program value delivery->Program specific case-studies,Foundational->Project Management->Project value delivery