Job Description

15 - 25 Years
1 Opening
Chennai, Kochi, Trivandrum

Role description

Job Overview:

We are looking for a highly motivated and experienced

Delivery Manager

to oversee and drive successful delivery of programs and projects across complex engagements. The ideal candidate will have in-depth knowledge of project management methodologies, strong financial and risk management skills, and a strategic mindset focused on outcomes and EBITDA improvement. The role demands a high degree of leadership, stakeholder management, and cross-functional coordination to ensure high-quality, timely, and cost-effective delivery.

Roles and Responsibilities:

Project Planning & Execution

Lead project/program initiation and kick-off activities. Develop and manage comprehensive project schedules, program plans, and release roadmaps using tools like Smartsheet. Ensure successful execution and delivery aligned with timelines, scope, and budget.

Governance & Risk Management

Implement governance frameworks, processes, and compliance mechanisms to guide project execution. Proactively identify, assess, and manage risks using RAID (Risks, Assumptions, Issues, Dependencies) methodology.

Financial Management & Forecasting

Create accurate budget forecasts and perform ongoing financial monitoring. Track and report on financial metrics such as Planned Value (PV), Earned Value (EV), and Actual Cost (AC) for fixed bid projects. Drive revenue and burn management aligned with Earned Value Management (EVM) principles.

Vendor & License Management

Manage software licensing, procurement, and vendor relationships. Ensure timely dispute resolution, invoicing, and payment cycles.

EBITDA Improvement

Design and execute initiatives aimed at improving EBITDA by driving operational efficiency, cost optimization, and sustainable profitability.

Contract Management

Participate in the drafting and review of Statement of Work (SOW) and Project Initiation Plans (PIP). Understand contractual terms to ensure compliance and mitigate risks.

Leadership & Communication

Demonstrate strategic thinking and a holistic approach to problem-solving. Lead cross-functional teams with clarity, purpose, and drive. Communicate effectively with internal teams, stakeholders, and clients at all levels.

People Management

Mentor, develop, and motivate team members to deliver peak performance. Build a high-performance culture through effective leadership and engagement.

Must-Have Skills:

Proven experience as a Delivery Manager or similar role managing large-scale IT or transformation projects. Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid). Proficiency in project planning tools like Smartsheet or MS Project. Expertise in risk and issue management using RAID. Hands-on experience with financial management and EVM metrics (PV, EV, AC). Strong skills in vendor/license management and procurement. Demonstrated ability in preparing and managing SOWs and contracts. Excellent communication and stakeholder management skills. Leadership abilities with a go-getter mindset and decision-making capability. Strong strategic and holistic thinking.

Good-to-Have Skills:

PMP, PRINCE2, or other project management certifications. Experience working on digital transformation programs. Familiarity with ERP or enterprise-level platforms. Exposure to EBITDA improvement planning and strategic finance. Background in managing offshore/onshore delivery models. Experience working in fixed bid and outcome-based contract environments.

Skills

Project Management,Project Delivery,Service Management,Financial Management

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact--touching billions of lives in the process.