A global IT and business process services company offering digital solutions like cloud, automation, and AI.
Role:
Delivery Leader
Location: Mumbai, Pune, Chennai & Bangalore
Experience: 16+ Years
Roles and Responsibilities
Lead and manage Microsoft Dynamics and Power Platform projects from start to finish
Ensure projects are delivered on time, within budget, and at high quality
Set up and follow delivery processes and best practices across projects
Identify project risks early and take action to reduce issues
Build strong, long-term relationships with customers
Act as a trusted advisor and guide customers on using Microsoft Dynamics and Power Platform effectively
Share industry knowledge and best practices with customers
Manage multiple customer accounts and track delivery performance
Monitor revenue, margins, and overall project health
Work closely with sales and pre-sales teams to support upsell and cross-sell opportunities
Identify growth opportunities based on successful project delivery
Lead, coach, and support delivery teams
Encourage teamwork and collaboration across delivery, sales, and support teams
* Ensure teams have the right skills and tools to deliver successful outcomes
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