Delivery Lead Manager

Year    KA, IN, India

Job Description

Skill required:

Payroll - Payroll Process Design

Designation:

Delivery Lead Manager

Qualifications:

Any Graduation


Years of Experience:

13 to 18 years


About Accenture



Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song-- all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com


What would you do

Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Manage Client Relations, Service delivery team and ensure alignment with Clients' business and HR/Payroll strategic objectives. Act as primary connection between Delivery team and Clients HR/Payroll leadership for specific business lines. May include: design/implementation of local employee engagement and recognition programs, providing mobility services, planning/delivering training, coaching, mentoring and supervision. Manages service delivery of People Advisors. Role Accountability: o Is accountable for the results of the Service Line activities to both Accenture and Clients. o Accountable for ongoing management of effective client service relationship within the service line. o Develops new approaches and processes. Payroll experience into US/UK/International o Strong Coaching/ Partnering capability combined with a demonstrated role providing deep insight into HR related matters Scope: o Stakeholder Management o Change Management o Talent Management o Demand Management o Leadership Development o Succession Planning o Journey Management o Demonstrates excellent client care skills. o Expert knowledge and vision for the assigned service line. o Produces solutions to complex business problems. o Develops new concepts and opportunities within their Service Line. o Contributes to policy and direction setting. o Complies with all Client and Accenture Data Security and Quality requirements Design processes for performing payroll preparation, pay-slip calculation, post-payroll registration (e.g. accounting booking, payments, social security), recurring statutory forms submission. o A high degree of business acumen including an understanding of the financial implications of HR/Payroll services/ Solutions o Ability to support / develop HR strategy for global account's service line o Substantial knowledge and understanding of client business and industry o Innovative problem solving and decision making

What are we looking for

oWritten and verbal communication oo Contribute to a positive work environment and promote teamwork o Determine appropriate HR team model to maximize HR support in context of overall account needs o Lead/participate in setting account-wide Human Capital Strategy and people initiatives Qualifications o A Bachelor degree (or equivalent) OR Bachelor degree with a focus in Human Resources Management or Business Management related discipline. o A Payroll certification preferred. o Minimum of 11+ years of Payroll experience o Minimum of 9+ years of experience in Team/Client management o Ability to provide on-site support at client locations as needed o Demonstrated experience delivering competitive industry best practice Payroll solutions o Experience creating successful and productive high level working relationships as a means of driving strategy, solution development and services delivery o Significant work experience at executive and/or senior management level (program management, project management and sales experience) o Extensive experience in management of global or geographically distributed teams o Deep understanding of Accenture's business operations and business strategy oCritical Thinking oProblem Management oo Accountable for the coordination and delivery of payroll activities across the account o Act as liaison with appropriate GU/OG/GP HR leadership and other HR teams o Identify People programs to put in place at Account o Participate in recruitment and performance management of HR team members o Provide coaching and guidance on career development of team members (training, supervision, evaluation) Sales Support o Support the selling of large complex deals at an appropriate stage in the sales lifecycle Advisory and Coaching o Advise client account leadership regarding Payroll aspects of key business strategies, issues and decisions and potential problem areas o Coach and advise account and engagement leads and employees (when necessary) in people matters relevant to the account and business segment at the worksite o Advise Account leadership in career development activities o Effectively coach/counsel others o People Initiatives & Team building o Responsible for coordinating all people program efforts, optimizing employee engagement and work experience, across the account o Facilitate team work and process integration across the team o Responsible for engagement of team members


Roles and Responsibilities:

oIn this role you are required to identify and assess complex problems for area of responsibility o The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors o Requires adherence to strategic direction set by senior management when establishing near-term goals o Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach o Some latitude in decision-making in involved o you will act independently to determine methods and procedures on new assignments o Decisions individual at this role makes have a major day to day impact on area of responsibility o The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture o Please note that this role may require you to work in rotational shifts o Should have minimum 11+ years of in-depth experience/knowledge in Payroll. o Should have min 9+ years of experience in Managing Team and Client key stakeholders. o Should have Payroll legislative understanding and knowledge e,g, US W4/W2 Forms, UK P60/P45/P11D, Final Paycheck Law in USA, State reciprocal agreements in USA, etc. o Should have good understanding on Payroll Controls/Checks to make sure Payroll is 100% accurate i.e. Reconciliation of Last month vs current month payroll results and variances if any with reason, Zero or Negative Net Pay Report and reasons for the same, Duplicate payment report, Input vs output checks, etc. o Account Management and Payroll Processes o Accountable for Account talent management and development o Develop and implement a clear demand logging process for the account o Be the focal point in coordinating the demands coming from the respective projects within the account o Works closely with the various demand fulfilment channels (internal DTEs, contractor exchange, Delivery Centers, etc.) to ensure the demands are filled in a timely manner and with the right sourcing strategy o Oversight of Account on-boarding, orientation, integration o Facilitate annual performance management activities for account o Provide performance support and coaching at the worksite o Work with client stakeholders to evaluate account needs and propose payroll solutions o Drives Account wide engagement programs working to understand/sustain/improve employee engagement and maximize retention o Provide oversight of all major Payroll processes from a client perspective o Monitor and evaluate Payroll trends highlighting implications for the client




Any Graduation

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Job Detail

  • Job Id
    JD3991856
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year