Job Description

Skill required: Digital Inside Sales - Inside Sales
Designation: Delivery Lead Manager
Qualifications:Any Graduation
Years of Experience:13 to 18 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song-- all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Transforming sales to become a future-ready and digital B2B revenue engine. For the Workflow, Manager will lead overall Operations delivery where Seller will provide the client services to the pre-existing customers, on their currently running Ad products and ad campaigns, by providing strategic advertising, advisory and backend support as after sales service. Digital Inside Sales involves selling products or services remotely using digital tools and platforms. This includes activities like email marketing, social media outreach, and virtual meetings. The goal is to reach and engage potential customers without face-to-face interactions. It allows sales teams to efficiently manage leads, close deals, and build customer relationships online. This approach is cost-effective and scalable, making it ideal for modern sales strategies.
What are we looking for? ? Strong outbound sales experience within large-scale BPO operations. Should have minimum 2-3 years supervisory/management experience or progressive experience up to and including leadership, coaching and/ or supervisory roles. ? Advanced understanding of digital marketing concepts and trends ? Experience in managing corporate sales ? Strong people & team management experience with proven leadership skills ? Highly analytical, with a track-record of being a strong problem solver, capable of translating analysis and insights into actionable business plan ? Ability to learn quickly and handle complexity, change and ambiguity ? Successful track record in supporting recruitment and talent acquisition ? Experience in BPO environment with current exposure in managing night shifts. - Excellent communication and presentation skills, both written and verbal. - Experience in advertising sales, media account management, successful client engagement and consistent business growth. Experience working against an assigned quota with a desire to exceed sales targets or sales KPIs. - Experience in providing strategic advice to help advertisers get the best return on advertising investments. - Ability to assess customer needs and successfully pitch on value propositions. - Ability to communicate effectively across various levels, including senior marketing leaders. - Flexibility in switching between duties and assignments as per requirement. - Experience working with CRM systems. - Dependable, reliable with strong work ethic and time management skills.
Roles and Responsibilities: ? Determines operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/ benefit analyses. ? Defining user requirements; establishing production, quality, and customer-service standards; contributing information and analysis to the organization. ? Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing & completing action plans; driving process improvement initiatives & quality assurance programs. ? Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. ? Prepares performance reports by collecting, analyzing, and summarizing data and trends. ? Liaise with clients and deliver on client asks. ? Coaching and mentoring supervisors to enable them to effectively manage their teams. ? Conduct weekly/monthly/quarterly reviews with supervisors. ? Drive the right team culture & ensure process compliance.
Any Graduation
About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services--creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
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Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required