Job Description

Job Title: Delivery Lead

Location: Hybrid



Type: Full-time



Reports to: COO

Job Summary:

We are looking for an experienced and proactive

Delivery Lead

to drive the successful delivery of complex technology projects across multiple teams and clients. As a key player in our delivery leadership team, you will be responsible for ensuring seamless execution, managing stakeholder expectations, leading cross-functional teams, and aligning project goals with strategic business objectives. The ideal candidate has a strong background in project management, exceptional communication skills, and a passion for delivering results in a collaborative environment.

Key Responsibilities:

1. Delivery & Execution Oversight:

Lead the end-to-end delivery of large-scale, multi-disciplinary projects and programs. Develop and maintain delivery plans, schedules, budgets, and resource allocations. Ensure quality standards are met while balancing scope, time, cost, and risk. Drive delivery excellence through agile, waterfall, or hybrid methodologies.

2. Stakeholder & Client Engagement:

Act as the primary delivery contact for clients and internal stakeholders. Facilitate regular communication and reporting on project status, milestones, and risks. Build strong, trust-based relationships to ensure alignment and satisfaction. Proactively manage expectations and ensure transparency at all stages.

3. Risk Management & Problem Solving:

Anticipate delivery risks and develop proactive mitigation strategies. Manage scope changes, escalations, and issue resolution with a solution-oriented mindset. Support teams in troubleshooting blockers and navigating complex project challenges.

4. Team Leadership & Collaboration:

Lead, coach, and inspire cross-functional delivery teams to achieve project success. Promote a culture of accountability, continuous improvement, and high performance. Align teams around clear objectives, deliverables, and success metrics. Foster collaboration between engineering, product, QA, and business teams.

Qualifications & Skills:

Proven experience delivering enterprise-level, complex technology projects. Strong understanding of project delivery frameworks (Agile, Scrum, Kanban, Waterfall). Proficient in project and portfolio management tools (e.g., Jira, Microsoft Project, Rally). Excellent communication, negotiation, and relationship-building skills. Ability to lead without authority and influence across functions and levels. Strong business acumen with a proactive, strategic mindset. Bachelor's degree in Computer Science, Business, or a related field; PMP or similar certification is a plus.

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