Job Description

Delivery Head
Experience: Minimum 10 years
Qualification: Bachelor's degree in Engineering, Computer Science, Business Administration, or related field.
Location : Kochi

Position Overview:

We are seeking an experienced

Delivery Head

to lead the end-to-end delivery of our products and services. The ideal candidate will drive delivery excellence, operational efficiency, and customer satisfaction, while collaborating closely with the Product and Sales Heads.

Key Responsibilities:

Define and execute a delivery strategy aligned with Datamate's vision and product roadmap. Lead end-to-end implementation of hotel and hospital management solutions, ensuring high quality, on-time, and cost-effective delivery. Oversee customer onboarding and post-go-live support, managing escalations and ensuring smooth adoption of solutions. Promote agile methodologies and iterative delivery practices across teams. Collaborate with Product and Sales Heads to align delivery timelines with product features and customer requirements. Drive standardization, build reusable assets, and improve delivery efficiency and scalability. Manage delivery budgets, project P&L, resource allocation, and workforce development. Identify, assess, and mitigate delivery risks while ensuring compliance and quality standards. Foster a culture of accountability, innovation, and customer-centricity within delivery teams.

Required Skills and Qualifications:

Bachelor's degree in Engineering, Computer Science, Business Administration, or related field. Minimum 10 years' experience in delivery management, preferably in ERP or technology solutions for hotels/hospitals. Proven experience leading agile transformations and technology-driven process improvements. PMP certification preferred. Strong leadership, team management, and stakeholder engagement skills. Excellent communication, negotiation, and conflict resolution skills. Solid understanding of ERP architectures, modern tech stacks, and industry trends. Strong analytical and problem-solving abilities.

Why Join Us:

Lead transformation initiatives in a growing technology company. Work in a collaborative, agile, and customer-focused environment. Opportunity to make a significant impact on delivery excellence and organizational growth.

How to Apply:

Please submit your resume through Indeed or 7593833662 or hr@nesasoftware.com. Only shortlisted candidates will be contacted.

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?70,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person