Job Description

Position Name: Delivery Excellence Partner



Job Location: Bengaluru


Work from Office only


Shift: should be comfortable with night & rotational shifts



The purpose of the job or role - why it exists:
?

To drive Data driven culture in operation by imparting various quality tools and methodologies trainings.



? To ensure that the best in class client satisfaction rating is achieved by leveraging Delivery Excellence initiatives



? To facilitate deployment of Quality management system(iQMS) including ISO and CMMi practices



? To drive business process improvements leveraging Lean Six Sigma



Primary Responsibilities:
?

Conduct Thought leadership workshops and develop continuous improvement roadmap for the associated client accounts.



? Lead & mentor Process Improvement projects leveraging Lean Six Sigma methodologies to deliver targeted Business value and productivity improvements.



? Build and develop competencies on Quality Management Systems, Lean Six Sigma and digital transformation techniques.



? Drive innovation and automation projects to deliver award winning case studies in internal and external forums.



? Drive effective No Surprise framework to ensure process risks are proactively identified and mitigated for the associated client accounts.



? Effectively engage with clients and internal stakeholders to ensure Delivery Excellence Initiatives are effectively deployed and recognized.





Education/Certification/Experience Requirements:



? Overall 10+ plus years of work experience with proven expertise in business problem solving and delivering significant business value to the clients and internal stakeholders. Exposure to Service industry is must.



? Should be able to demonstrate experience in practical application of Lean Six Sigma techniques, Automation, etc. Experience in deploying Data analytics, Machine learning, Artificial Intelligence would be an advantage



? LSS Green belt must. QMS, Black Belt, Master Black belt, Agile, Digital competencies and PMP certifications would be an advantage.
?

At least 4 years of experience as Lean Six Sigma or Transformation professional for FAO, SCM, HRO processes is must.



? Educational Requirements: MCOM, MBA in Finance, CA/ICWA or Engineering background with proven black belt or transformation expertise in FAO,SCM,HRO processes
?

Shift: Willing to work in all shifts (currently afternoon shift) and willing to travel to any location as per client/organization requirements.

Location

Bengaluru

Job Function

BUSINESS PROCESS SERVICES

Role

Executive

Job Id

389163

Desired Skills

Six Sigma
Desired Candidate Profile

Qualifications

: BACHELOR OF ARTS