Job Description

Role description

The Delivery Director is responsible for directing, controlling and the successful completion of all projects undertaken by the ODC. Director provides consistent management guidance and support from the marketing pursuit through Delivery and project closure process for ODC solutions projects in order to ensure acceptable profitability to the ODC and RCGIT. The Delivery Director is responsible for the management of multiple client engagements in the areas of contractual agreements and financials, solutions delivery, as well as project issue resolution and evaluation. Projects may include Application Development, Application Management & Maintenance, Software Testing (QA), and/or BPO projects. Director will provide consistent management guidance and support to the ODC Project Manager/Project Leader staff to deliver the solution as defined in the Statement of Work, Internal Terms of Reference and associated project plans in a profitable manner. The Delivery Director is also the Delivery Partner of the US PM and will interface with their counterparts in the US (Project



Manager or Engagement Manager if assigned) on issues escalated to them by either the ODC PM or the US PM, and work to resolve these issues in the best interest of RCG IT. The Delivery Director is "the eyes and ears inside Manila" supporting the US PM - Delivery Directors are responsible for the success of both the project and the ODC PM. To accomplish this Delivery Directors must balance client satisfaction against delivering to targets and must escalate cases where US PMs instructions may not lead to project success.

Skills

About RCG Global Services

At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision--propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today's challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at www.myridius.com and start leading the change.